Early Child Care and Education Support Specialist

Position Title:

Early Child Care and Education Support Specialist

Job Category:
University Staff

Employment Type:

Regular

Job Profile:
Administrative Assistant II

This position serves the main customer service and administrative needs for a new program of the Wisconsin Child Welfare Professional Development System (WCWPDS)  WCWPDS provides professional development to child welfare staff in Milwaukee; foster, adoptive and congregate care staff statewide; and home visitors statewide. Beginning in 2026, it will also oversee a significant portion of training and development for childcare and early education professionals statewide.

This role involves planning, preparing, documenting, and communicating program professional development offerings, conferences, and related meetings for childcare and early education professionals.

• Send, receive, copy, and distribute communications to appropriate entities according to established policies and procedures under general supervision.
• Collect, analyze, and prepare various communication materials from established sources utilizing technology mediums.
• Serve as first point of contact for individuals and groups, providing basic organizational information via phone, in person and through other communication mediums, and routing more complex inquiries to the appropriate entities.
• Maintain established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures.
• Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.

• At least 1 year experience with office operations.
• At least 2 years of experience using events planning, registration or similar software (LMS platform experience a plus).
• At least 2 years experience providing customer service in a fast paced environment.

• Experience using and/or administering a Cornerstone OnDemand LMS system or equivalent LMS system.
• Experience communicating with a variety of professionals orally and in writing.

Compensation: $21 - $22 hourly

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, and will not deny employment opportunities based on the need to make reasonable accommodations.

This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

All applicants must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

UWM offers a comprehensive benefits package and contributes toward the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays.