Early Child Care and Education Support Specialist University

Position Title:

Early Child Care and Education Support Specialist

University Staff

Regular

Administrative Assistant II

This position serves the main customer service and administrative needs for the Wisconsin Child Welfare Professional Development System (WCWPDS) PDS provides professional development to child welfare staff in Milwaukee, foster, adoptive, and congregate care staff statewide, and home visitors statewide. Beginning in 2026, WCWPDS will also oversee a significant portion of training and development for childcare and early education professionals statewide.

The role performs a range of administrative duties associated with planning, preparing, documenting, and communicating program professional development offerings, conferences, and related meetings, predominantly related to childcare and early education professionals. This is a full‑time university staff position.

• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision.
• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums.
• Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities.
• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures.
• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations.

Division: College of Community Engagement and Professions

School: Helen Bader School of Social Welfare

Unit: Wisconsin Child Welfare Professional Development System (WCWPDS)

Compensation: $21 – $22 Hourly

• At least 1 year experience with office operations.
• At least 2 years of experience using event planning, registration or similar software (LMS platform experience a plus).
• At least 2 years experience providing customer service in a fast‑paced environment.

• Experience using and/or administering a Cornerstone OnDemand LMS system or equivalent LMS system.
• Experience communicating with a variety of professionals orally and in writing.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.