Street Outreach Worker
Listed on 2026-07-01
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Social Work
Community Health, Family Advocacy & Support Services, Community Support Services
Outreach Worker
Job Purpose and Reporting Structure:
Under the direction of the Director of Homeless Services, the Outreach Worker conducts face-to-face assessments with clients and provides appropriate referrals to homeless shelters or short-term case management in alignment with agency policies and procedures.
Essential Duties and Responsibilities include, but are not limited to:
- Conduct street outreach in various settings (streets, under bridges, encampments, meal sites, shelters, and other congregate locations) to identify potential clients.
- Perform face-to-face assessments with clients and determine appropriate referrals.
- Identify new locations where unhoused individuals may be found.
- Assist clients in accessing food, hygiene kits, sleeping bags, and shelter or housing when available.
- Distribute information packets about available services.
- Support clients in connecting with housing, medical and mental health care, legal assistance, benefits, and AODA (Alcohol and Other Drug Abuse) services.
- Refer clients for screenings, assessments, and case management as needed.
- Collaborate with case managers to connect clients to qualified resources.
- Provide referrals and assistance with obtaining Social Security and/or SSI benefits.
- Accurately complete Encounter Forms and enter assessments into the Wisconsin Service Point database.
- Provide transportation to shelters when necessary.
- Participate in the weekly A.M. shift (Fridays, 2:00 a.m. – 10:00 a.m.).
- Complete special projects and maintain required documentation and records.
- Attend mandatory trainings and meetings.
- Report maintenance or service needs for Outreach vehicles.
- Build and maintain collaborative relationships with community partners and agencies.
Education and/or
Experience:
High school diploma or equivalent required. Six to twelve months of related experience preferred, or an equivalent combination of education and experience.
Additional Requirements:
Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella, and Influenza.
Outreach Community Health Centers, Inc. is an Equal Opportunity Employer
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