Community Case Manager Job Milwaukee area,Wisconsin USA,Social Work

Position: Community Case Manager – $2,000 Hiring Bonus

The Community Case Manager provides trauma-informed, Housing First–oriented case management services to women with families experiencing housing instability. This role supports families at risk of becoming unhoused by building strong resource networks and coordinating prevention-focused, community-based services that support long-term housing stability and family well-being. The Case Manager serves as a trusted advocate, working directly with clients in their homes and throughout the community to support goals related to housing, income, health, and overall well-being.

This position requires knowledge of family systems, experience navigating community resources, and the ability to build and maintain strong partnerships with community providers. The role is community-based, fast-paced, and requires comfort working outside of an office setting.

Preferred candidates have experience working with families experiencing homelessness and housing crises and familiarity with the Milwaukee community service agency network. The Cathedral Center utilizes a strengths-based, housing first approach and participates in the community’s Coordinated Entry System.

What You’ll Get

Salary Range: $47,000 – 49,000
$2,000 Hiring Bonus
FREE unlimited online mental health coaching & counseling
100% Paid Long-term Disability and Life Insurance
Health, Dental & Vision Insurance
24 hours of Personal Time
2 weeks Paid Vacation
Employee Assistance Program unlimited online support & 3 in person visits
8 Paid Holidays
12 Sick Days Annually
Mileage Reimbursement
Paid Parking Downtown Milwaukee
Supported growth & training opportunities
Tuition Reimbursement after One Year
403(b) Retirement Plan

Job Duties

The following are key responsibilities of the Community Case Manager, with additional duties that may be assigned to ensure effective teamwork within The Cathedral Center partnership:

Provide primary services to families with children in the community, requiring frequent driving and adherence to safety and communication protocols; approximately 60% of time is spent in the community (including client homes) and 40% in the office.

Using a family systems approach, provide comprehensive assessments, case planning and follow up services to families experiencing housing crises and homelessness in a compassionate and dignified manner.

Crisis intervention and problem solving among client’s personal supports and networks.

Facilitate sessions to assist clients in achievement of goals for independence and utilizing community resources effectively.

Participate in data entry and maintenance, complete annual training requirements for Homelessness Management Information System.

Maintain accurate, confidential, professional and up to date documentation (electronic and hard copy) of all client services.

Attend and participate in weekly staff meetings and client reviews.

Actively participate in community meetings and consortiums relative to the homeless provider network, collaborating effectively with coordinating service delivery.

Assist with program development, evaluation and planning.

Work collaboratively, effectively and professionally with Cathedral Center partner agencies, representing the Center and partner agencies in a professional and dignified manner.

Maintain up to date knowledge base of community resources, ensuring effective and appropriate linkages.

Other duties may be assigned by the Housing and Community Services Manager or the Executive Director.

Skills and Qualifications

The ideal candidate:

Is committed to applying housing first principles and trauma informed care practices to end homelessness
Has a firm understanding of the personal and systemic barriers associated with poverty and housing instability.
Applies an open, flexible and optimistic approach to the work that does not make unwarranted assumptions or judgements about the clients’ situations.
Is adept at interdisciplinary teamwork.
Is comfortable working in the community rather than in an office.
Is effective at reaching out, building and maintaining partnerships with other providers.
Displays a strong ethical sense and respect for the dignity and worth of all clients.
Manages and prioritizes a maximum…