Intern - Wraparound Milwaukee Care Coordination

Job Code: 2024-SPECIALI-020

Location:

Milwaukee Department:
Wraparound FT/PT Status:
Internship

WCS holds a contract with Wraparound Milwaukee and Milwaukee County, which includes Wraparound, REACH, Youth CCS, and CORE Care Coordination services. All four systems of care provide community-based mental health programming to youth and young adults with a mental health diagnosis.

Wraparound: Serves youth up to age 18 (or 20 in special circumstances) who are on court orders and working with Children, Youth, and Family Services (CYFS) and/or the Division of Milwaukee Child Protective Services (DMCPS).

REACH: Services youth up to age 18 who have been referred by someone in the community for extra supportive services related to mental health needs.

Youth CCS: Serves youth and young adults through age 22 who are at a lower level of need than youth in Wraparound and REACH but still need coordination of care to meet their mental health needs through formal services.

CORE: Services youth and young adults ages 12-22 who are going through a first episode of psychosis or are deemed to be clinically high risk for psychosis.

As a Care Coordinator, you will facilitate monthly Child and Family Team Meetings, bringing together all those who work with the youth, along with the youth and their parent(s)/guardian, and any natural supports the family would like to involve, to discuss progress and brainstorm ways to further help the youth and family meet their needs. You will manage referrals, coordinate services across settings, and attend court hearings, IEP Meetings, medication evaluations, and community supports to provide the mental health lens on how the team is addressing the needs of the youth, ensuring safety and sustainability.

You will work collaboratively with professionals, families, and community resources to provide comprehensive support, adapting the team to each family's unique needs.

• Strong interest in helping others and learning about mental health needs
• Strong desire to build up the skills of others to improve their lives and the lives of those around them
• Interest in community-based mental health services
• Interest in working with youth within the juvenile justice system and youth working with child protective services
• Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors
• Ability to address all situations from a trauma informed approach
• Ability to work closely as a team with other professionals
• Ability to be independent and self‑directed; maintain accountability and responsibility
• Eagerness to learn and willingness to ask any questions to enhance ability to perform job responsibilities
• Maintain client confidentiality within all written and verbal communications
• Ability to use time efficiently and effectively
• Strong organizational skills, ability to manage multiple complex tasks, strong professional communication and teamwork
• Flexibility in scheduling time on site to accommodate youth/family/team availability
• Working knowledge of positive child/youth development; patience and understanding of difficult life needs
• Ability to interact with escalating youth and/or parents in a calm and professional manner; ability to respond appropriately in crisis situations
• Willing/able to travel to family homes in the community, utilizing own vehicle
• Willing to receive critical feedback and implement any growth plans that on‑site supervisor provides
• Ability to follow oral and written instructions
• Proficient with Microsoft Word and Excel
• Perform basic computer functions

• Students must be in a bachelor or master’s level program in human services field
• HIPAA training
• HR orientation

• Students interested in internship/Practicum placement in Wraparound programming must provide proof of their annual flu shot.
• Students must complete a TB and MMRV immunity blood test prior to starting internship/Practicum (WCS will provide assistance)

Wisconsin Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.