Case Manager II - Parsons House

Case Manager II – Parsons House

Job Code: 2026-RRS-002

Location:

Milwaukee
Department: RESIDENTIAL
FT/PT Status:
Full Time

Provide direct counseling and case management to correctional residents. Motivate residents to achieve treatment goals and supervise resident activities. Maintain public safety by ensuring that all offender actions and activities comply with the strict regulations set by WCS policy, the correctional funding source, and all other regulatory entities.

• Maintain assigned caseload.
• Conduct individual & group counseling.
• Complete written work on time, in accordance with regulatory & funding source guidelines, including, but not limited to:
  Social History, Treatment Plan, Progress Notes, Discharge Summary & required Reports.
• Schedule required meetings with Agent of Record (AOR)/Corrections representative.
• Attend staff meetings.
• Monitor resident’s progress toward treatment plan goals.
• Hold resident accountable to established guidelines.
• Refer to collateral services (where indicated).
• Attend training.
• Other duties as assigned.

• Fill in for absent staff.
• Assist in training new staff.

Minimal

Qualifications:

• Bachelor’s degree in a social service field.
• Minimum of two years’ counseling experience.
• Clear WI Caregiver Law. Pass Criminal Background Check.
• Pre‑employment health and drug screening.
• Valid driver’s license, access to auto and auto insurance sufficient to meet agency requirements.

The case worker has primary contact with residents and with staff. The case worker will maintain contact with Corrections representative.

Follow agency code of conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct oneself in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients, and all external persons and agencies involved with service provision; possess sensitivity toward cultural, ethnic, and disability issues; demonstrate commitment to agency values and mission.

Cognitive therapy knowledge/skills that address the needs of the AODA/ Correctional Offender in individual and group counseling.

Work is performed in a private office and group room. The environment is a busy residential setting where there is frequent contact with residents, co‑workers, probation/parole staff, outside professionals & visitors.

Must be able to climb two to three flights of stairs. Ability to perform CPR. First aid, and emergency evacuation of all building occupants in less than three minutes.

Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law.