Healing Advocate

Position Details

Location:

38733 Aurora Sinai Medical Center - Healing Center

Employment Type:

Full time | Hours per week: 40

Schedule:

Weekday 3:00 PM‑11:30 PM, alternating first shift weekends (7:00 AM‑3:30 PM). When working a weekend, the prior Friday and following Monday will be off.

Pay Range: $25.30 – $37.95

• Provides initial crisis intervention for victims of sexual assault, including culturally specific care and medical/police accompaniment.
• Meets with patients/clients in person or by telephone and supports them through the healing process, including survivor follow‑up calls.
• Observes, listens, and assesses clients’ trauma reactions and helps develop personal safety plans.
• Supports clients through personal and legal issues, crisis intervention, support groups, crime‑victim compensation information, and referrals to appropriate services.
• Advocates with landlords, employers, educational institutions and community resources on the client’s behalf as needed.
• Facilitates support sessions in collaboration with the abuse response team and provides support to the center hotline.
• Maintains documentation, records, and pertinent statistics; assists with data collection and program evaluations.
• Participates in direct service provision and support of volunteers.
• Assists with program development, evaluation, improvement, planning, budgeting, and policy development.
• Develops strong collaborative relationships within Aurora Health Care and the community and stays knowledgeable about community services and agencies that may assist clients.
• Demonstrates knowledge and skills necessary to provide age‑appropriate care and interprets client data to identify age‑specific needs.

• A valid driver’s license issued by the Division of Motor Vehicles.

• Bachelor’s Degree in Human Services or a related field.
• Bachelor’s Degree in Social Services or a related field.

• Typically requires two years of experience working with clients who have experienced trauma, sexual abuse, and/or violence.

• Demonstrated ability to assess client needs.
• Knowledge of criminal justice, health care, and social service systems.
• Ability to establish and maintain community connections to resources.
• Ability to handle multiple cases simultaneously, attend to details, and solve problems.
• Effective oral and written communication skills.
• Must have a car and be willing to make home visits.

• Must be able to work well with others.
• Must have functional speech, hearing, and vision.
• Must be able to work in a moderately stressful environment.
• Ability to sit, stand, walk, lift, squat, bend, and reach above shoulders frequently.
• May be exposed to hazardous road and weather conditions.
• Operates all equipment necessary to perform the job.

• Base compensation within the listed pay range based on qualifications, skills, and experience.
• Premium pay such as shift and on‑call pay based on workload.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short‑ and long‑term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.