Clinical Admissions Coordinator

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Full Time Milwaukee, WI, US

Established in 1849, Lad Lake is a nonprofit organization dedicated to helping youth and families overcome barriers, heal from trauma, and build brighter futures. Through residential treatment, education, counseling, and community-based services, Lad Lake provides compassionate, trauma-informed care to youth with complex needs.

Our St. Rose Residential Program provides a safe, structured, and therapeutic environment where youth receive the support, relationships, and skills they need to heal, grow, and thrive. We believe every young person deserves to be understood, valued, and supported through relationships built on trust, respect, and hope.

At Lad Lake, we are committed to creating a culture where employees feel connected to our mission, supported by their teams, and empowered to make a meaningful difference. Through our THRIVE leadership approach, we encourage individuals to take ownership, build relationships, continuously learn, and create opportunities for themselves and others to succeed.

The Clinical Admissions Coordinator plays a critical role in ensuring youth entering residential care receive safe, appropriate, and trauma-informed placements. This position serves as the connection point between referral sources, families, clinical teams, and residential staff to ensure admissions decisions are thoughtful, timely, and aligned with each youth’s individual needs.

This role helps establish the foundation for a youth’s success by ensuring they enter a program that understands their strengths, challenges, and unique story. Through clinical expertise, relationship-building, and thoughtful decision-making, the Clinical Admissions Coordinator helps create the conditions where youth can heal, grow, and thrive.

The ideal candidate is a compassionate clinician who can balance clinical judgment, regulatory requirements, and collaboration while helping youth and families begin their journey with Lad Lake. This individual demonstrates THRIVE behaviors by practicing accountability, embracing continuous improvement, building strong relationships, and contributing to a culture where youth and employees can reach their full potential.

• Coordinate and facilitate referral, screening, and admissions processes for youth entering residential care.
• Review referrals and assess appropriateness of placement based on clinical needs, safety considerations, supervision requirements, and available services.
• Communicate clinical recommendations, safety considerations, and treatment needs to internal teams and external stakeholders.
• Serve as a liaison between referring agencies, families, youth, residential staff, and clinical teams to support smooth transitions into care.
• Develop, complete, and distribute Admission Screening Reports and initial treatment planning information to support safe, informed, and clinically appropriate admissions.

• Provide clinical support through treatment planning, clinical documentation, group facilitation, individual therapy, and family therapy services as directed by the Assistant Director of Clinical Services.
• Collaborate with multidisciplinary teams regarding unit placement, therapist assignments, treatment goals, and ongoing resident support needs.
• Support continuity of care by ensuring clinical information is effectively communicated across teams.
• Promote trauma-informed, culturally responsive, and family-centered practices throughout the admissions and treatment process.
• Build meaningful relationships with youth, families, referral partners, and colleagues through empathy, respect, and professionalism.

• Maintain accurate admission documentation, electronic health records, and clinical records in accordance with agency expectations.
• Ensure documentation practices align with COA Accreditation Standards, Wisconsin licensing…