Human Service Worker

Closing Date:
September 25th, 2026, or upon receipt of the first 50 applicant submissions

Youth Justice - Probation Services

Hourly Range: $25.37 – $38.03

JOB SUMMARY: The primary function of the Human Service Worker (HSW) is to provide the State of Wisconsin-mandated services to accomplish the mission of the Children, Youth, and Family Services department. The role is responsible for meeting the needs of youth and families while maintaining community safety. HSWs provide both direct and indirect services by performing court intake activities; completing court documentation for upcoming court hearings;

and all ongoing supervision of adjudicated delinquent or Juvenile in Need of Protective Services (JIPS) clients (ages 10 to 17).

JOB DUTIES:

• Intake of youth referred for adjudication, Department of Corrections (DOC), and JIPS. Follow all applicable policies/procedures (i.e., intake interview with the family, gather assessment information through the Youth Assessment Screening Instrument (YASI), submit referrals and recommendations within timelines).
• Attend all court hearings related to the client and provide written and oral reports to Courts regarding the youth's status. Give recommendations for placement/services, DOC extensions, waiver studies, testify at contested hearings if needed, and arrange for court-ordered services/programs.
• Meet (in the office, virtually, and in the community) with the client and family/placement to determine the youth's current behavior and the possible need for intervention (e.g., arranging other services, doing UAs, GPS, 72-hour holds, suggesting behavior strategies, sanctions, other court activity, etc.).
• Maintain contact with other professionals involved with a client, via phone, virtually, e-mail, or in meetings. Check school attendance, therapy/program participation, and community service. Respond to inquiries from police or other agencies regarding youth's behavior.
• Routinely and professionally document all case activity, including case notes; follow guidelines for case plans and reassessments (YASI). Maintain case records and files in an organized and accessible manner.
• Meet with the unit supervisor to discuss cases for case planning and/or assistance with case concerns. Follow agency protocol for staffing cases for court recommendations or referring cases back to the court regarding program/service provision for clients.
• Based on the youth's behavior or needs, prepare, and submit documents such as capias requests, sanction motions, revisions for programs or out-of-home placements, motions to lift stays, extensions, compliance reports, etc.
• Provision of coverage (both partner coverage and daily section coverage monthly), attend unit and section meetings, Synthesis service authorizations, authorization of Dayforce, submission of mileage forms, work groups, and mandatory training.
• Travel outside of Milwaukee County to visit youth in a secure placement (i.e., Lincoln Hills School (LHS), Copper Lake School (CLS), Mendota Juvenile Treatment Center (MJTC)).
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Must be a current resident of the State of Wisconsin.
• Current Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment.
• Candidates with one of the following qualifications will be considered:
  • High School Diploma/GED equivalent with
    ten (10) years
    of experience in Youth Justice, Case Management, or related field.
  • Associate degree in human services, Criminal Justice, related field, OR proof of graduation at the time of scheduled interview with
    two (2) years
    of related work experience.
  • Bachelor’s degree in human services, Criminal Justice, related field, OR proof of graduation at the time of…