Program Assistant

Program Assistant On Duty

Location:

Milwaukee, WI

Pay:$12.50-$18.00 per hour

Job Type:Full-time- 40hrs/weekly

Schedule:

Flexible schedule including evenings, weekends, overnight shifts, and holidays as needed

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
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• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)

• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Personal days
• Floating holidays
• Paid holidays (immediate eligibility)

At The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery. As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

• Maintain a safe, secure, and orderly environment within the facility
• Monitor beneficiary activity, movement, and adherence to program rules and schedules
• Conduct facility rounds, bed checks, and building walkthroughs
• Respond to incidents and complete required reports and documentation
• Assist with beneficiary orientation, guidance, and general support
• Lead house meetings and communicate program expectations and updates
• Support intake processes, including assessments when needed
• Oversee medication call procedures and ensure proper documentation
• Administer required testing (e.g., breathalyzer or urinalysis) as needed
• Supervise beneficiaries assigned to work therapy tasks and provide guidance
• Provide transportation for beneficiaries when assigned, following safety guidelines
• Complete daily reports and accurately document program activities and incidents
• Support recreational and program activities when scheduled

• Paid training on program policies, procedures, and safety protocols
• Ongoing coaching and support from leadership
• Opportunity to build experience in human services and program operations

• Mission-driven work that supports recovery and community impact
• Opportunity to make a meaningful difference in people’s lives
• Supportive, team-oriented environment
• Employee Assistance Program and additional benefits

• Ability to maintain safety, security, and organization within a residential program environment
• Reliable attendance and punctuality
• Strong communication and interpersonal skills
• Ability to remain calm and respond effectively in emergency or high-pressure situations
• Basic math and computer skills, including data entry and reporting
• Ability to follow policies, procedures, and program guidelines
• Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays
• Ability to stand, walk, and complete facility rounds throughout the shift
• Ability to bend, reach, climb stairs, and perform physical tasks as needed
• Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally
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