EVENT STAFF - Milwaukee Recreation - Aquatics Department

Program Area

PROGRAM AREA: Aquatics

JOB TITLE: Event Staff

EMPLOYMENT TYPE: Part-time seasonal

STARTING HOURLY RATE: $17.00

HOURS PER WEEK: 3 - 21

Serves as a safety of the facility when aquatics programs are running.

Understand and abide by all policies and procedures outlined in the Part‑Time Employee Manual. Enforce all Milwaukee Public Schools and Milwaukee Recreation policies and rules. A working knowledge of the Late‑Night League and TW Sports policies, procedures, programs, and services. Provide a safe environment for teams, participants, and spectators. Assist with crowd control and maintaining order within the facility. Assist with scanning and entry control operations.

Communicate effectively with participants/patrons and staff. Always be professional in the workplace. Assist with providing general direction and instructions to spectators. Provide secure and safe dressing facilities for visiting teams and officials. Set up crowd control and safety equipment, if need be. Remain alert, free of distractions and diffuse situations before they escape. Assist with the staging of pre‑game and post‑game activities.

Other duties as assigned.

• Understand and abide by all policies and procedures outlined in the Part‑Time Employee Manual and Aquatics Manual
• Enforce all Milwaukee Public Schools and Milwaukee Recreation policies and rules.
• A working knowledge of the Aquatics programs, policies, procedures, and services.
• Provide a safe environment for teams, participants, and spectators.
• Assist with crowd control and maintaining order within the facility.
• Assist with scanning and entry control operations.
• Ancillary support to the pool manager or building director with all crisis intervention management of potential hostile situations.
• Communicate effectively with participants/patrons and staff.
• Always be professional in the workplace.
• Assist with providing general direction and instructions to spectators
• Provide secure and safe dressing facilities for visiting teams and officials
• Set up crowd control and safety equipment.
• Remain alert, free of distractions and diffuse situations before they escape.
• Assist with the staging of pre‑meet and post‑meet activities.

• Have a strong desire to work and mentor young people in the community.
• Be at least 18 years old and have a high school diploma.
• Possess effective verbal and interpersonal communication skills.

• Ability to effectively communicate with participants, parents, and staff.
• Ability to foster positive working relationships.
• Ability to relate to and empathize with participants' issues and de‑escalate conflicts.
• Excellent decision‑making skills and ability to carry out verbal and written instructions.
• Ability to delegate job duties as needed.
• Other duties as assigned.

Contributes as a team member to a recreational atmosphere that is friendly, cooperative, efficient, and professional.