Streetcar Road Supervisor

We are currently on the lookout for an experienced supervisor to join our elite team in Milwaukee, WI. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service.

CBA Position Starting pay $27.00 per hour

Position Subject to Collective Bargaining Agreement

• Vacation: up to 14 days per year
• Paid Sick Leave: 5 days per year
• Medical, dental & vision after 90 calendar days of employment for full‑time employees
• Life insurance
• 401(k) retirement benefits
• Company holidays

• Respond to changing needs of the Streetcar regarding coverage of operations, such as emergency situations, vehicle replacement and repair, re-routing, delays, and detours.
• Assist and schedule for appropriate shifts, routes, special runs, and services as necessary.
• Coordinate with internal departments and other entities regarding incidents, accidents, emergencies, road conditions, adverse weather, detours, and schedule changes.
• Coordinate and direct extra service, special events and other projects as assigned.
• Accurately record and maintain events and activities in appropriate systems.
• Notify upper‑level managerial personnel regarding operational problems; offer solutions and coordinate efforts for resolution.
• Take every reasonable precaution to ensure the protection of employees, contractors, volunteers, patrons and the public; identify and inform personnel of hazards.
• Follow all safety policies and procedures and report health and safety concerns in a timely manner.
• Use initiative and judgment to prioritize and handle sensitive and confidential requests and inquiries.
• Occasionally operate Streetcar in revenue service.
• Guide and train other employees on proper procedures and protocols of the Streetcar, providing technical assistance as needed.
• Perform multiple tasks simultaneously, take appropriate action in stressful situations and remain calm.
• Direct and supervise field Streetcar vehicle status at all times to ensure safety of employees during accidents, hazardous incidents, fire, traffic control, pursuits, etc.
• Contact utility companies to resolve or report problems such as power failures, tree falling, and make emergency contact with law enforcement as needed.
• Initiate collision reporting and participate in accident investigations when required.
• Supervise and monitor to ensure federal, state and company safety compliance; take corrective disciplinary action as necessary.
• Perform other duties as assigned.
• Uphold company policies and procedures rigorously, including seat belt enforcement, emergency response preparedness and regulatory compliance.
• Other duties as required.

• 21 years or older
• Valid state driver’s license
• Excellent communication and customer service skills
• Ability to work shifts or flexible work schedules as needed
• Subject to DOT drug testing and physical if applicable
• Two to four years of related work experience as a Transit Supervisor, communications dispatcher or similar; preferably in a transit, transportation or logistics environment.

• Work outside in varying temperature, weather, and humidity conditions; 100% of the job is performed outside, often alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk long distances and on varied terrain.
• Push and pull objects up to 50 pounds; lift up to 50 lbs. with or without assistance; bend, kneel or crouch to pick up items at ground level.
• Withstand heavy traffic areas and tolerate exposure to dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Transdev complies with federal and state disability laws.

Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship, and must successfully pass a pre‑employment drug screen.

Transdev is an Equal Employment Opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Transdev employs a team of 32,000 across 400 locations in the United States, maintaining more than 17,000 vehicles. As a global mobility operator, Transdev delivers safe, reliable, and innovative transportation solutions.