Supv Home Med Equip Ops

Department

39113 Milwaukee South
- Home Medical Equipment

39113 Milwaukee South
- Home Medical Equipment

Full time

Yes

40

40 hours per week / mostly 1st shift assistance maybe required out of 1st shift hours and weekends.

$30.70 - $46.05

Supervises and coordinates the delivery and service distribution functions including but not limited to Distribution Technician staff making deliveries to patient residences, HME & Respiratory dispatching, patient order picking & delivery preparation, outbound patient shipments made via common carrier, oversight of required and completed paperwork, offsite distribution & inventory to Advocate Aurora Hospitals, Physician offices and consignment closets, and ensuring structures are in place to monitor the flow of goods and materials and prevent bottlenecks and backlogs.

Collaborates with customer service & intake functions to ensure timely and accurate delivery of various patient supply & equipment orders. Analyzes and resolves logistical problems and issues during the course of regular operations including insuring route dispatching effectively meets efficiency and quality requirements. Manages Delivery Vehicle Fleet for entire HME / RT vehicle flee. Manages vehicle maintenance program including vendor relationships for repairs and purchasing.

Controls costs to operate within budget. Manages fleet functions including assisting with purchasing and selling of vehicles, preventative maintenance and repairs, compliance with all regulatory bodies (FDA, DOT), maintenance of all required documentation and vehicle utilization and cost reduction. Manages general facility, warehousing & biomedical functions. Collaborates with materials processing & inventory management functions. Develops and implements staff job training and competency methods to assess, improve and broaden staff skills.

Directly Supervises the selection, training and performance evaluation for all team members within the distribution department. Develops and recommends performance criteria for position descriptions within scope of responsibility and directly monitors employee performance and productivity. Encourages continual team member skill development and uses Advocate resources as well as others as appropriate to individual needs. Actively develops a positive work place culture where team members are valued, encouraged and supported to achieve excellence.

2,400 driver/technician deliveries to patient residences per month. 20 delivery vehicles. Direct Staff:

-10 – 17 HME Technicians & Lead Driver
-1 - Warehouse Support - 1 Dispatcher. 15 - 17 Team Members.

A valid driver’s license issued by the Division of Motor Vehicles (IL or WI based on location).

Associates Degree or equivalent experience plus HS/GED

3-5 years in a prior front line supervisory role overseeing distribution, warehousing and compliance with DOT, FDA, HAZMAT, 5
-7years experience in HME. Ability to travel between customer residences, Advocate at Home and other Advocate and Aurora site locations (HQ, hospitals, service offices, etc.).

• Ability to respond to emergency situations
• Ability to work in a warehouse setting, heavy lifting of 50 – 100 pounds occasionally and 10 – 50 pound consistently.

• Ability to lead through a rapidly changing business and regulatory environment.
• Good computing skills – word processing, spreadsheet, power point, and database.
• Demonstrated supervisory & leadership abilities.
• Strong interpersonal abilities – internal & external
• Strong communication abilities – verbal & written
• Ability to perform in a fast paced, changing environment
• Strong service recovery; ability to relate effectively with diverse individuals; strong problem solving skills

• Must have manual dexterity to operate a variety of office and business equipment.
• Must be able to sit, stand and walk for prolonged periods in order to analyze and…