Shipping & Mailing Coordinator

Shipping & Mailing Coordinator

Glendale, WI

Full Time

JR

Position Title:

Shipping & Mailing Coordinator

Job Category:
University Staff

Employment Type:

Regular

Job Profile:
Shipping and Mail Coordinator

Facilities, Planning and Management is committed to promoting respect and civility in the workplace. Our staff serves as role models by practicing exemplary behaviors when working with customers, fellow faculty and staff members, students, and visitors. The mission of the department is to provide a safe, sustainable, and accessible physical environment that supports learning, research, working, living, and recreation. The organization supports the academic and strategic objectives of the University of Wisconsin-Milwaukee with commitment and pride in everything they do.

Coordinates and executes shipping and mail services for a unit including inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages for the UW‑Milwaukee campus with an emphasis on superb customer service.

20% - Oversees incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight.

Utilizes standard machinery and equipment to load, unload, and transport freight and materials

• Sort, deliver, pick-up regular and inter-campus mail.
• Pick up USPS mail and supplies at the Central US Post Office

20% - Maintains records and manifests regarding incoming packages, location, and date of delivery

• Use handheld scanner to produce barcoded delivery confirmations
• Use MS Excel to enter data for barcoding program
• Prepare mail permits, present for inspection, and complete.

20% - Determines policies and procedures related to mail and package receipt and delivery

• Use meter machines to process outgoing campus mail
• Reference postage charts to record proper postage for departmental chargebacks.

20% - Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records

• Process packages with Computerized shipping software for all couriers
• Prepare customs forms for international packages
• Use mailing lists to process multi-package postage
• Run reports from shipping software for monthly billing

15% - Troubleshoots shipping issues and customer complaints

• Process notifications and assist in customer communications for delivery and pick ups
• Investigate and troubleshoot lost or misdirected mail items.
• Check group email to help customers find packages and answer questions

5% - Other Duties as Assigned

• Training and guiding student workers
• Support Stores and Work Order Center to meet operational needs

$17.00 - $20.00 per hour (Salary will be determined by finalist's knowledge, skills, and experience)

• Evidence of ability to lift and move objects up to 40 lbs.
• Willingness to operate (or learn to operate) a box truck
• Must possess a valid Wisconsin Driver license (or other such valid operator's permit recognized by the Wisconsin Department of Transportation) and be able to meet or exceed the minimum requirements for driving on state business as detailed here: (Use the "Apply for this Job" box below)./
• Ability to work outside in extreme weather conditions

• Experience in a customer service position
• Experience using hand trucks, electric pallet jacks or similar equipment

Questions can be sent to Tanner Neahous (tneahous)

Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs or . This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final…