Fire Control Dispatcher - Minden

The Department of Conservation and Natural Resources (NDCNR) protects, manages, and enhances the State’s resources to provide the highest quality of life for Nevada’s citizens and visitors. The NDCNR has over 900 employees in divisions such as Environmental Protection, Forestry, State Lands, State Parks, Water Resources, Outdoor Recreation, Natural Heritage, State Historic Preservation Office, Off‑Highway Vehicles, Sagebrush Ecosystem, and the Conservation Districts Program.

The Department also supports the Nevada Tahoe Regional Planning Agency and has responsibility for numerous Boards, Commissions, and Councils. The Department provides services in every community of the State.

The Nevada Division of Forestry (NDF) is recruiting for a Fire Control Dispatcher 2 position at Sierra Front Interagency Dispatch Center located in Minden. This position reports to the Regional Fire Management Officer and is supervised by the Interagency Dispatch Center Manager and Interagency Assistant Dispatch Center Managers. Incumbents provide accurate shift briefings to incoming dispatchers and floor supervisors to ensure a smooth transition from one shift to the next, maintain the Daily Shift Brief Log, and use run cards based on the closest resource concept to dispatch and prioritize emergency response to Wildland Fire incidents.

Dispatchers may also serve as On‑Call Dispatcher after hours when assigned by the Interagency Dispatch Center Manager.

High school graduation or equivalent education and three years of dispatching experience, one year of which has been in a fire control or public safety agency; OR one year of experience as a Fire Control Dispatcher I in Nevada State service; OR an equivalent combination of education and experience as described above.

Dispatch emergency response personnel and equipment to incident scenes; receive calls and obtain pertinent information regarding the problem, location, person reporting, and telephone number; determine the nature and extent of equipment and personnel required for the situation and dispatch nearest available units to provide protection for life, property and natural resources during medical emergencies, vehicle accidents, structural or wildland fires, and other emergency situations.

• Maintain communication with responding units, reporting parties and Division office; establish priorities and coordinate and update information concerning the incident; mobilize and dispatch additional resources and logistical support as appropriate or as requested by the incident commander; contact and advise other agencies, special response teams, and other interested parties of pertinent information.
• Operate computers, radios, and other communications equipment; maintain records, logs and files related to incidents, personnel and equipment activated, billing information for cooperating agencies, controlled burns, and other data; track out‑of‑state and out‑of‑district assignments.
• Monitor multiple radio frequencies and answer telephones including business and emergency lines; relay information to and from units in the field; respond to questions or refer callers to appropriate office; broadcast routine announcements regarding meetings, training, weather forecasts and other notices.
• Maintain current information and advise the Division office concerning the status of available personnel and equipment including Division and volunteer firefighters, emergency vehicles, aircraft and other apparatus; maintain duty rosters of personnel on duty and on call; track status, location and activities for responding units.
• Maintain updated information regarding the policies of the Division and other cooperating agencies, jurisdictional maps, mutual aid agreements and telephone directories; type fire and incident reports and prepare financial summary sheets.
• Perform related duties as assigned.

Positions allocated to this class provide dispatching services for multiple agencies involved in fire suppression, law enforcement, and all‑risk incident response. The work is distinguished from the work of Fire Control Dispatcher I’s by the complexity of coordinating communications and activities for numerous agencies, working with various mutual aid agreements, and a high volume of law enforcement calls.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of: operation of personal computers, calculator, and other office equipment.

Ability to: use word processing equipment and programs; speak clearly and distinctly; accurately transmit information by means of radio and telephone.

Recruiter Contact Information:
Susan Ashley - q.ashley.gov