PRN Patient Services Representative II

The PRN Patient Services Representative II performs job duties on an "as needed" basis and is primarily responsible for patient intake, registration and collection of co-payments and deductibles. The PRN
PSR II assists all patients, vendors, visitors, and clinic personnel at their respective locations. The PRN
PSR II will rotate to other DRCHC sites (Bossier, Gilliam, Haynesville, Minden, and Shreveport).

• Assist all patients with intake, registration, collection of payments and/or deductibles, including scheduling appointments, follow‑ups, extractions, transportation, insurance verification, etc.
• Serve as an Administrative Assistant in electronically generating/completing memos, reports, forms, maintaining providers’ calendars, ordering supplies and maintaining the filing system.
• Ensure all confidential personal health information and financial information is entered into the computerized system with a high rate of accuracy.
• Comply with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures.
• Perform other duties as described.

• High School Diploma or equivalent.
• At least 3 years of patient/customer services experience.
• Experience with the Next Gen system, including the EDR application.
• Healthcare background or experience.

PRN "as needed" basis; varies by DRCHC location.

We offer 10 paid holidays each year, paid time off and extended leave days, discounted services, loan repayment options, and continuing education days, among others. Eligibility for all benefits is based on position and job classification.

DRCHC exists to provide quality, accessible, affordable and comprehensive health‑care services to all. We have six center locations and twelve school‑based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state‑approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.

All applications/resumes are accepted online via (Use the "Apply for this Job" box below). or any of the external posting sites such as Glassdoor or Indeed.