Insurance Verification​/Medicaid Eligibility​/Financial Counselor

Join Minden Medical Center as an Insurance Verification/Medicaid Eligibility/Financial Counselor and become an integral part of our dedicated team right in the heart of Minden, LA. This onsite position offers a dynamic work environment where you can make a meaningful impact in patients' lives through your problem‑solving skills and empathetic approach. You'll have the opportunity to navigate the complexities of insurance and Medicaid, fostering excellence and innovation in financial counseling.

Collaborating with a customer‑centric team, you'll experience the thrill of helping individuals find solutions while contributing to a culture that prioritizes high performance and integrity.

The chance to engage with diverse cases daily ensures that no two days are the same. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Embrace the energy of a forward‑thinking organization committed to making healthcare accessible for all. Apply today to be a part of our mission!

As an Insurance Verification/Medicaid Eligibility/Financial Counselor at Minden Medical Center, your daily responsibilities will include verifying patient insurance information, checking Medicaid eligibility, and guiding individuals through financial counseling processes. You will spend your days on the phone and at your desk, responding to inquiries, resolving discrepancies, and assisting patients in understanding their coverage options. Collaboration with healthcare providers will be essential to ensure a smooth patient experience.

You will also be expected to maintain accurate records and documentation, utilizing innovative systems to streamline processes. Your schedule will be structured as a full‑time position, operating Monday through Friday from 8 AM to 5 PM, allowing for a predictable routine while you engage with clients and contribute to our customer‑focused culture. Adaptability and attention to detail will be key as you navigate various cases and work towards providing excellent service to patients.

To thrive as an Insurance Verification/Medicaid Eligibility/Financial Counselor at Minden Medical Center, candidates must possess a blend of technical and interpersonal skills. Proficiency in utilizing insurance portals to perform eligibility checks and authorizations is crucial, as this will be a core part of your daily responsibilities. Familiarity with CPT coding will also be highly beneficial, enabling you to efficiently process claims and communicate effectively with insurance providers.

Strong problem‑solving abilities are essential, as you will often encounter complex scenarios that require innovative solutions. Additionally, excellent communication skills are needed to explain coverage details and financial options clearly to patients. An empathetic approach is vital for understanding the unique challenges patients face, fostering a supportive environment.

Attention to detail and organizational skills will help ensure accuracy in documentation and streamline processes, ultimately contributing to the high‑performance culture at Minden Medical Center.

Knowledge and skills required for the position are:

• Preferred Knowledge of Utilizing Insurance Portals for performing eligibility and authorizations. Knowledge of CPT coding is very helpful.
• 6 months hospital billing experience required.

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!