Cashier, Retail

Summary

Operates cash register to itemize and total customers’ purchases in gas, deli, grocery, beer, liquor, tobacco, lottery, scratch‑off, money order, Cat scale or other retail items by performing the following duties.

• Collect cash, check or charge payment from customer and make change for cash transactions.
• Count money in cash drawer at the beginning and end of each shift to ensure balances with sales.
• Record daily transaction amounts from the register to balance the drawer.
• Bags merchandise, issues receipts and redeems promotional coupons.
• Review price sheets for accuracy and update gas, deli, beer, liquor, tobacco and all sale items.
• Record prices and departments accurately on the register to ensure taxable items and totals are correct.
• Stock, clean shelves and mark prices on items.
• Use the register to swipe identification, verifying legal age for tobacco, beer, liquor and lottery tickets.
• Promote products and ensure customer satisfaction on all purchases.
• Greet all customers as they enter the store.

• Problem Solving: Identifies and resolves problems promptly, works well in group problem‑solving situations, and uses reason even with emotional or difficult customers.
• Customer Service: Manages difficult or emotional customer situations, responds promptly to needs and requests, and meets commitments.
• Interpersonal
  
  Skills:
  
  Solves conflict, maintains confidentiality, listens without interrupting, and keeps emotions under control.
• Oral Communication: Speaks clearly and persuasively, listens and clarifies, and responds well to questions.
• Written Communication: Writes clearly and informatively, presents numerical data effectively, and reads and interprets written information.
• Teamwork: Balances team and individual responsibilities, welcomes feedback, contributes to a positive team spirit, and supports team success.
• Professionalism: Approaches others tactfully, reacts well under pressure, treats others with respect irrespective of status, accepts responsibility, and follows through on commitments.
• Safety and Security: Observes safety and security procedures, reports unsafe conditions, and uses equipment properly.
• Attendance/Punctuality: Is consistently on time, covers responsibilities when absent, and contacts management per attendance policy when unable to meet schedule.
• Dependability: Follows instructions, responds to management direction, keeps commitments, and works long hours when necessary.
• Initiative: Volunteers readily, asks for and offers help when needed.

• Language
  
  Skills:
  
  
  • Ability to read and comprehend simple written English instructions, short correspondence and memos; ability to write simple correspondence; and ability to present information effectively in one‑on‑one and small group settings.
• Mathematical
  
  Skills:
  
  
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Reasoning Ability:
  • Apply common‑sense understanding to carry out detailed but uncomplicated written or oral instructions; deal with problems involving a few concrete variables in standardized situations.
• Computer
  
  Skills:
  
  Ability to use cash register, 10‑key calculator, and to count money.

The employee is regularly required to stand, use hands and fingers, handle or feel, reach with hands and arms and speak to be heard. Frequently required to walk. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.

• Alcohol Beverage ordinance card (by Parish)
• Louisiana Responsible Vendors Permit
• Valid State identification card or driver’s license
• Copy of Social Security Card