Collections Spclst​/BIL

Position: Collections Spclst/25/BIL023
Description We are looking for a Collections Specialist to support revenue cycle activities for a long-term contract opportunity based in Minneapolis, Minnesota. This role focuses on resolving outstanding balances, coordinating account follow-up, and working across teams to improve payment outcomes in a regulated healthcare environment. The ideal candidate brings practical experience with collections workflows, strong communication skills, and the ability to manage sensitive account issues with accuracy and professionalism.

Responsibilities:

- Manage assigned accounts to recover outstanding balances by conducting timely follow-up with payers, members, and internal stakeholders.

- Review account details, payment activity, and supporting documentation to identify barriers to reimbursement and determine next steps.

- Investigate denied, delayed, or underpaid claims and take appropriate action to move accounts toward resolution.

- Collaborate with onshore and offshore partners to maintain productivity, share updates, and support consistent collections performance.

- Document all collection efforts, account status changes, and communication history in the appropriate systems with a high degree of accuracy.

- Work with healthcare-related programs and payers, including government-sponsored plans, to address billing and payment issues effectively.

- Escalate complex account concerns when needed and contribute to process improvements that strengthen recovery results.

- Monitor aging reports and prioritize workload to meet service expectations, quality standards, and contractual objectives. Requirements - Experience in collections, accounts receivable, or revenue cycle support, preferably within a healthcare setting.

- Working knowledge of collection procedures, account follow-up practices, and payment resolution methods.

- Familiarity with healthcare programs or payer environments such as TRICARE or Health Care.gov is preferred.

- Ability to communicate clearly and professionally when handling sensitive financial matters with internal and external contacts.

- Strong organizational skills with the ability to manage deadlines, track account activity, and maintain detailed records.

- Comfort using business systems and digital tools in a structured operational environment.

- Experience collaborating with distributed teams, including offshore support models, is a plus.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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