Billing Specialist

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against:
We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work.

Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture?

• Provides billing account management for sales territories and case management for clients with multiple tier coverages.
• Supports billing and premium journalizing functions on Employee Benefits Group, and Voluntary clients.
• Communicates with clients, TPAs, Client Reps and Sales Reps on billing questions and account discrepancies.
• Manages assigned accounts to meet suspense and collection standards.
• Partners with Implementation on new case billing set-up.
• Provides holistic billing case management to include client training, invoicing, and service.
• Works closely with internal teams and third party providers to journalize payments.

• A Bachelor's degree in Business or a related field.
• Minimum 2 years relevant work experience in Billing, Accounting or Benefits Administration.
• Strong communicator with the ability to interact cross-functionally.
• Strong technical aptitude with the ability to work with many operating systems.
• Ability to utilize critical thinking to problem solve complex accounting issues.
• Detailed understanding of the billing and premium reconciliation process.
• Strong Excel skills with the ability to create pivot tables.
• Ability to learn and adapt to changing technology.
• Strong mathematical, analytical and writing skills.
• Excellent time management and organizational, follow-up and follow through skills.
• Demonstrated drive for superior service both internally and externally.
• Ability to balance numerous priorities and deadlines while maintaining professionalism.
• Ability to work independently and as art of an internal and external team.

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives)…