Workplace Services Specialist

At Workplace Solutions, we believe the workplace is more than just a space—it’s an experience. The Workplace Services Specialist plays a pivotal role in bringing our workplace to life by delivering thoughtful services and amenities that enhance employee well-being, engagement, and productivity. With a keen eye for detail and a passion for hospitality, this role ensures that every interaction and touchpoint contribute to a seamless, welcoming, and efficient work environment.
The ideal candidate understands that it’s the details, service, and hospitality that make a workplace truly exceptional. They take pride in delivering every aspect of the job, knowing their work directly enhances the experience of employees working in the office, as well as visitors.
** Job Duties and Responsibilities**
* ** Customer & Workplace Support**  + Partner with internal teams and external vendors to coordinate meeting, event, and workplace service requests (Workplace Solutions, Facilities Operations, Event Planning, Security, Catering, etc.).  + Use systems such as we Thrive, Outlook, and CAFM to manage requests, maintain room information, and provide timely updates.  + Deliver strong customer service and maintain positive working relationships with key stakeholders.
* ###
** Room, Event & Space Services**  + Perform meeting, training, and event room setups and teardowns.  + Reset restricted and specialty spaces to standard configurations.  + Ensure rooms meet quality, safety, and readiness standards.* ###
** Furniture Installation & Support**  + Install, adjust, repair, and maintain office and system furniture.  + Coordinate and occasionally oversee external furniture installers or moving crews.  + Conduct warranty assessments and support claims.  + Document as-built layouts and update AutoCAD/FM Systems.  + Assist with equipment and furniture validation walk‑throughs.* ###
** Preventive Maintenance (Non‑Mechanical)**  + Perform light preventive maintenance on workplace equipment (e.g., bottle filler filters, Bevi/coffee machines, clock resets).  + Complete minor non‑mechanical repairs to support safe and functional spaces.  + Assist Operations by handling tasks that free mechanics to focus on building systems.* ###
** Supplies, Inventory & Safety**  + Order and maintain inventory of supplies and small parts for scheduled maintenance.  + Keep storage rooms and equipment areas organized.  + Follow all safety protocols and complete work professionally and neatly.* ###
** Project & Program Support**  + Support cross-functional initiatives, facility projects, and workplace programs.  + Assist with office moves, ergonomics tasks, and broader workplace services as needed.
** Required Job Qualifications
*** 3 years of experience in Workplace and Meeting Services within a Corporate Facilities setting.
* Ability to excel in a fast-paced environment while demonstrating professionalism, poise, and sound judgment.
* Ability to manage multiple projects and adapt to evolving workplace needs.
* Proficiency in Microsoft Office Suite, Teams, Outlook.  Familiarity with FM Systems, AutoCAD, Cricut, or ability to learn quickly.
** Other Critical Factors
*** Strong attention to detail, problem-solving skills, and a customer-first mindset.
* Good decision making, prioritization and organization skills.
* Excellent customer service, collaboration, and problem-solving skills.
* Good written and verbal communication skills.
* Works well in a team environment.
*
* Physical Requirements:

*** Must be able to lift and carry up to 25 lbs. regularly.
* Requires frequent walking, standing, and sitting throughout the day.
* Ability to bend, stoop, and reach as needed to perform tasks.
* Comfortable working in various environments, including indoor and outdoor settings.

Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $22.92 - $31.01 per hour, which…