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Student Access Services Assistant

Job in Minneapolis, Hennepin County, Minnesota, 55415, USA
Listing for: University of St. Thomas (MN)
Part Time, Apprenticeship/Internship position
Listed on 2026-02-07
Job specializations:
  • Administrative/Clerical
    Library, Education Administration
Salary/Wage Range or Industry Benchmark: 16.5 USD Hourly USD 16.50 HOUR
Job Description & How to Apply Below
OVERVIEW

JOB TITLE:

Student Access Services Assistant

LOCATION:

Minneapolis

PAY RATE: 16.50

HOURS:

We are looking for students who can work any of the specified days and times listed below. For example, it could be 8:00am to 10am, 11am to 1pm, or 8:00am to 1pm, etc. You don't have to work on all those days and the full range of hours listed.

* Mondays: 1:00 pm to 2:30 pm

* Tuesdays: 9:00 am to 1:00 pm

* Wednesdays: 1:00 pm to 3:30 pm

* Fridays: 8:00 am to 11:30 am

JOB SUMMARY:

The Charles J. Keffer Library on the Minneapolis campus is looking for Student Access Services Assistants for the Spring 2026 semester.

Essential Functions:

As a Keffer Library Access Services Student Assistant, you would perform the following tasks:

* Circulate incoming and outgoing library material

* Provide excellent customer service, including patron support and directional assistance

* Answer incoming phone calls to triage and respond to circulation-related emails

* Troubleshoot technical issues related to AV and equipment use

* Provide basic reference and research assistance

* Assist staff by pulling and processing books for the courier

* Perform library walk-throughs and record visitor counts

* Perform information searches using the library's websites

* Other duties as assigned

QUALIFICATIONS

* Basic to strong computer skills

* Strong interpersonal skills and customer service focus

* Ability to work on several projects simultaneously while balancing priorities and meeting deadlines

* Excellent organizational and problem-solving skills

* Strong oral and written communication skills

* Detail-oriented focus

* Ability to maintain confidentiality

* Ability to follow directions and ask for clarification as needed

ELIGIBILITY

To be eligible for student employment, St. Thomas students must be degree seeking at the undergraduate, graduate and doctoral levels. Students must be actively enrolled at least part-time in courses for credit. For further information on eligibility please see the Student Employee Toolkit on One StThomas.

The University of St. Thomas is an Equal Opportunity Employer, including disability and protected veteran status.
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