Office Services Representative

Office Services Representative I – Loffler Companies

Position Summary: The Office Services Representative I will manage a broad range of onsite functions, including copy/print work, mail, scanning, hospitality, reception and other client‑specified duties as outlined in the contract with Loffler Management Solutions.

• Prepare, pack, and ship materials using client/Loffler designated control systems.
• Receive, sort, and deliver mail; prepare outgoing mail in accordance with US postal regulations.
• Produce, finish, and deliver copy/print jobs; schedule and bill jobs using Loffler or client software, and assist with file editing as required.
• Scan originals into client‑specified locations; maintain high output and accuracy.
• Answer phones, greet clients and visitors, and perform reception duties.
• Set up conference and event spaces; clean, stock, and prepare client meeting areas.
• Deliver couriers within and outside client locations.
• Use shipping systems (UPS, Fed Ex, etc.) and client systems to receive and ship items.
• Adhere to the Employee Handbook and perform other related duties as assigned.

• High school diploma or equivalent; prior customer service experience preferred.
• Ability to work independently, manage time effectively and meet deadlines.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and related software.
• Strong written and oral communication skills; customer‑service orientation.
• Basic leadership qualities; may be called upon to train or supervise.

Reasonable accommodations may be made for disabilities. Noise level is usually minimal to moderate. Ability to lift 50 lbs. and perform physical tasks as described.

• Health and dental insurance
• Retirement plans
• Paid time off, volunteer time, holidays, bereavement, parental leave
• FSA, Vision, 401(k) with employer match, tuition reimbursement
• Paid life insurance and disability coverage
• Comprehensive benefits package including employee assistance programs

• Positive Attitude – Be part of the solution, put extra effort in all you do.
• Integrity – Live the mission, be honest, deliver on commitments, do what is right.
• Innovation – Welcome new ideas, work smarter, be a visionary.
• Customer First Focus – Exceed expectations, delight clients, bring value daily.
• Professionalism – Commit to excellence, learn and improve, maintain a high standard.
• Drive for Results – Performance‑oriented, hard‑working, accountable, refuse to lose.

Loffler Companies is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.