Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist

Location:

Minneapolis, MN
Company: H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We thrive on a high‑performing, connected culture where everyone feels they belong.

Helping others is what we do best here, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and employee stock purchase plan (additional eligibility requirements)
• Associate discount program, business travel accident insurance, and associate tax prep benefit

At H&R Block we remain committed to building a connected culture—trust, care, and connection guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best companies lists and surrounded by colleagues dedicated to mutual growth and support.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 - $27.00 per hour. Local minimum wage laws apply. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive compensation plans and qualify for benefits listed above.