Site Supervisor - Mail and Office Services

IST Management Services, Inc. is seeking an experienced leader to join our team in Minneapolis, MN. The Site Supervisor – Mail and Copy Office Services will manage a team of 2+ employees and provide mail, copy, and hospitality office services to on‑site customers. Candidates must have at least 1 year of experience managing a team in similar office services and support operations.

Regular business hours, generally M‑F 8 AM‑5 PM, with flexibility for occasional special event/off‑hours functions.

Base salary: $24.00 to $24.00 per hour USD, DOE.

Medical, Dental, Vision, 401K, Long and Short Term Disability, Pet Insurance, Paid Time Off, and Bonus Incentives.

• Oversee mail services, copy services, reception, corporate hospitality, facilities management, light maintenance, and vendor coordination.
• Communicate effectively with clients, employees, and the operations team; attend meetings and provide updates.
• Collaborate with Customer‑based and IST Management internal teams to deliver white‑glove service.
• Prioritize work to meet customer needs, ensuring on‑time delivery and quality; develop and improve SOPs; manage, train, and coach team members.
• Ensure proper and safe use of all equipment.
• Provide administrative support as needed to report service attainment.
• Perform other tasks as assigned.

• Authorization to work for any employer in the US.
• High School Diploma or GED.
• Prior mail or copy related experience.
• Computer literacy; fluency in Microsoft Office suite.
• Excellent verbal and written communication skills.
• Knowledge of supervisory techniques to manage, motivate and train employees.
• Critical thinking skills and sense of accountability; problem‑solving ability.
• Ability to meet attendance policy.
• Ability to lift up to 55 lbs on occasion; ability to stand and/or walk for extended periods of time.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require an accommodation, please notify our Talent Acquisition team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.