Student: Residence Desk Assistant, Academic Year 2026-27

Student:
Residence Life Desk Assistant, Academic Year 2026-27

• Part-time
• Job Classification:
  Student employee
• FLSA Status:
  Non-Exempt (hourly)
• Department:
  Residence Life
• Type of employment:
  Student

Augsburg University is committed to helping our students explore their vocation. As a university with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the university and the larger community.

Student employment with Augsburg is more than a job—it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.

Desk Assistants are guides and resources for our community members, campus partners and community stakeholders. They provide information, support, and services for community members and demonstrate high-quality customer service and organization skills.

• Be punctual and professional, value customer service, and serve as a community role model by following and enforcing all Residence Life and Augsburg University policies, all responsibilities of the Desk Assistant Job Description, and the Residence Life Staff Code of Ethical Standards.
• Participate in a front desk staffing rotation, as assigned. Front desk responsibilities include, but are not limited to:
• Provide quality customer service to community members, staff and visitors;
• Maintain all desk logs and forms;
• Maintain all desk amenities available for community member use;
• Share in any other administrative duties or projects assigned by Residence Life professional staff;
• Be familiar with campus and community resources to provide information and referrals to community members;
• Meet regularly with the Community Operations Specialist and Residence Life team for training, scheduling and performance evaluation.
• Full participation in staff training before the start of each academic semester, and on a monthly basis throughout each academic semester, is required for all Desk Assistants.

• Rate of Pay: $16.45/hour
• Minnesota Sick and Safe Time
• Minnesota Paid Family and Medical Leave
• Not eligible for health insurance benefits

• Students must be currently enrolled at Augsburg and must be work‑study eligible.
• Model successful interpersonal, organizational and time‑management skills.
• Have a cumulative GPA of at least 2.5 and maintain good academic standing throughout employment.
• Be in good judicial standing prior to and throughout the period of employment. A violation of Augsburg University policies, local, state and/or federal laws will result in entering a Performance Improvement Plan or termination of employment.
• Submit and pass a criminal background check.
• Live on‑campus at Augsburg University.

• Resume

Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status or any other characteristic protected by federal, state, local or municipal law.

To complete our application process, please contact Human Resources by phone at  or email at  Human Resources is located at 20 Memorial Hall.

By clicking the link above or any third‑party link within this posting, you are leaving this site and going to a third‑party website where the third‑party website’s terms and privacy policy apply.