Office Administrator Minneapolis, MN

Office Administrator

We are looking for an organized Office Administrator to support day-to-day service and administrative operations for a mission-driven organization in the Financial Services industry. This long-term contract position is ideal for someone who enjoys assisting clients, maintaining accurate records, and helping internal teams operate efficiently. The role requires strong communication, attention to detail, and the ability to manage inquiries and administrative workflows in a detail-oriented and timely manner.

Responsibilities:

• Respond to questions from donors, financial advisors, and partner organizations regarding account access, balances, activity, and available services.
• Deliver a high-quality service experience by addressing requests promptly and ensuring matters are resolved or directed to the appropriate team member.
• Support daily operational activities such as opening accounts, processing incoming contributions, and updating documentation in line with established procedures.
• Maintain accurate information across donor, organization, and account records while ensuring consistency and completeness in internal systems.
• Coordinate with administrative team members to prioritize assignments, meet service timelines, and keep office workflows moving smoothly.
• Prepare reports, perform data entry, and assist with tracking information needed for operational oversight and service follow-up.
• Use Microsoft Office tools and database systems to organize communications, manage records, and support routine administrative tasks.
• Assist with troubleshooting basic service or process issues and contribute to continuous improvement in administrative and client support activities.