Operations Assistant - Uptown Theater; Minneapolis

THE JOB

Uptown Theater and Venue Nation are seeking an Operations Assistant who will be responsible for ensuring office administrative duties are fulfilled in a timely fashion and all venue items/gear are ordered as needed and inventoried/catalogued. This role may also assist department managers with various department specific tasks. This may include ensuring schedules are completed and departments are appropriately staffed for events.

In addition, they are responsible for processing and maintaining payroll records in accordance with Live Nation Payroll policies and other duties as assigned by the Operations, Production, and General Managers.

• Coding, Submitting, & Tracking of Invoices/Payments and Receipts
• Coordinating site visits from our third-party vendors (HVAC, Pest Control, Inspections, etc.)
• Administrative tasks such as but not limited to mail distribution.
• Assist as needed with various shipping and tracking, etc.
• Oversee the issuing of all venue credentials, business card ordering, invoices, etc.
• Event preparation - Administrative tasks such as but not limited to printing of Day Of Show/Deployment Sheets, Marquee and Upsell prep, printing of Marquee posters, etc.
• Ensure record keeping and proper filling of;
  Pre-Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims.
• Oversee the ordering, fulfillment and delivery of all venue gear.
• Managing ticket requests as needed.
• Monitoring and responding to guest questions via email and phone.
• Overseeing/assisting with group messaging and communications with all staff.
• Other tasks as assigned by the General Manager, Operations Manager, and Production Manager.

• Ensure all departments are adequately staffed for every event (adequately for each individual staffing level).
• Monitor and manage payroll
• Accurately submit all hours worked for team members into payroll system for timely processing.
• Actively oversee staffing numbers. In addition, actively monitor attendance numbers and communicate staffing changes to department supervisors.

• 1 year’s plus of administrative experience preferred.
• 2 years’ plus of work experience in a comparable role preferred.
• High School Diploma or equivalent.
• Great attention to detail and ability to work against deadlines.
• Strong strategic thinking and creative problem-solving skills.
• Self-starter attitude that can work independently.
• Excellent verbal, written and interpersonal communication skills.
• Knowledge of Microsoft suite (Outlook, Excel, Word) and related programs.
• Acute sense of judgment, tact and diplomacy.
• Position requires sitting, typing, walking and occasionally lifting 25 lbs. plus using proper lifting techniques.