Scheduling Coordinator

Exam Works is looking for a detail oriented Scheduling Coordinator to join our team!

• Schedule examinations through the system database.
• Schedule and confirm appointment dates and times with physicians’ offices.
• Communicate with clients regarding appointment scheduling, physician CVs, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Confirm receipt of records for record review referrals.
• Prepare and send exam notification letters daily.
• Communicate with physicians, clients, and/or examinees.
• Submit client invoice and/or issues to accounting if charges are incurred.
• Ensure prompt pre‑payment for services issued when required.
• Coordinate ancillary services such as interpretation, chaperones, transportation, and/or exam site rentals when needed.
• Respond to requests for report status and/or information.
• Provide support to other offices as needed.
• Arrange lodging and/or transportation for out‑of‑town examinees.
• Process mail, deliveries and shipments as needed.
• Participate in various educational and/or training activities as required.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• A minimum of one year related experience, or an equivalent combination of training and experience.
• Experience in a medical office preferred.
• Ability to consistently handle multiple phone lines with heavy call volume.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to type a minimum of 35 words per minute.
• Ability to follow instructions and respond to upper management’s directions accurately.
• Demonstrates accuracy, thoroughness, and a commitment to quality.
• Exceptional communication skills.
• Works independently, prioritizes activities, and uses time efficiently.
• Maintains confidentiality.
• Demonstrates a positive team‑oriented environment.
• Stays focused under normal or heavy distractions and works well under pressure.
• Manages change, delays, or unexpected events appropriately.
• Follows all company policies and procedures in effect at the time of hire.

• Medical, vision, and dental benefits.
• Paid time off.
• 401(k) plan.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.