Senior Document Imaging Professional

Key Responsibilities

• Responsible for receiving and processing physical mail and paper documents, preparing, scanning, indexing, and quality‑checking records to ensure accurate digital imaging, storage, and retrieval.
• Receive and process physical mail deliveries from the mailroom, preparing documents for imaging and digital processing.
• Operate high‑speed scanning equipment to convert paper documents into electronic images for downstream business workflows.
• Perform document indexing and quality control to ensure accurate imaging, record storage, and future retrieval.
• Manage electronic records in accordance with organizational retention and storage requirements.
• Utilize multiple computer applications, web browsers, and dual/multi‑screen environments to efficiently process and track document workflows.
• Maintain accuracy and productivity while handling high volumes of documents in a fast‑paced environment.
• Lift, move, and organize boxes of documents and paper materials weighing up to 20 pounds.
• Collaborate with business partners to ensure timely and accurate delivery of digitized documents and records.

• Education:
  
  High school diploma or GED. Post‑secondary education and relevant work experience may be combined to satisfy the minimum education and experience requirements.
• Experience:
  
  1‑3 years of relevant work experience.
• Strong attention to detail and accuracy in document handling.
• Strong analytical, research, and problem‑solving skills with the ability to exercise independent judgment.
• Excellent communication skills and a collaborative approach to problem‑solving.
• Ability to multitask while handling physical documents and working within web‑based applications.
• Ability to work efficiently under time constraints and adapt to changing priorities.
• Commitment to maintaining a positive, professional attitude in a team‑oriented environment.

• Experience with imaging systems and document management tools preferred; training will be provided.
• Working knowledge of Microsoft Office and web‑based applications.
• Visa sponsorship:
  Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H‑1B, F‑1 CPT, F‑1 OPT, TN).

Base Pay:
The estimated hourly rate for this role is $19.95 – $27.45 per hour. Compensation may vary based on job‑related knowledge, skills, experience, and geographical work location. Most roles are also eligible for variable pay such as bonus, commissions, and/or long‑term incentives.

Employment Type:

Full‑time, non‑exempt; part‑time options may be available (confirm with recruiter).

Job Family:
Group Business Support & Operations — Service Delivery (SERVD).

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities.

If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.