HCH Clinical Team Assistant

Job Title

Coordinates the day-to-day activities for office support and management, scheduling and staffing, and data management. Collaborates with leaders to address questions and resolve issues.

Principle Responsibilities

• Staffing/Scheduling
  • Staffs all assigned schedules with the appropriate personnel.
  • Tracks, updates, reviews, and communicates changes daily for schedules.
  • May utilize the automated medical record scheduling and other systems.
  • Enters and updates timecards and mileage reimbursements.
• Office support and management
  • Responds to calls, questions, and concerns in a timely manner.
  • Tracking and coordination of assigned reports and data management.
  • May coordinate new employee orientation/onboarding in regards to necessary equipment, paperwork, training, and supplies.
  • May review, process, and resolve claims issues in assigned work queues.
  • Updates and distributes department directories and phone lists.
  • May process charts, orders, labs, and interdisciplinary team meeting information.
  • May field patient/family calls and route to the appropriate team member to facilitate admissions and visits.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• Associate's or Vocational degree or
• Bachelor's degree
• 0 to 2 years healthcare/home care and/or hospice experience
• 0 to 2 years strong customer service, office, and computer skills

Licenses/Certifications

• Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN) or Health Unit Coordinator (HUC) preferred upon hire

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $22.04 to $30.01 per hour. The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend, and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer