Records Specialist

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description:

A Records and Office Services Specialist is part of a team that provides records creation, circulation, storage, tracking, transfer and retention services as defined or outlined in Opensity’s service agreement with client. The role also provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Location:

Minneapolis Pay: 19-21hr

Schedule:

Monday-Friday (7-4pm)
Essential

Job Responsibilities Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

Perform regular inventory of files stored at client facilities, or offsite storage vendors

Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

Prepare reports related to the activity of the Records Department Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Mail Services include metering, sorting, and distributing mail and accountable packages per schedule

Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements High School Diploma or GED Minimum of 1 year work experience in a customer services field1 yar file, records, imaging/scanning experience

Familiarity with File Trail, iManage Records Manager, Autonomy Records Manager (File Surf), Legal Key, Net Document, OpenTEXT DM or similar Records Management Systems Strong verbal and written communication skills

Ability to multitask with attention to detail

Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

Ability to walk, bend, kneel, stand or sit for an extended periods of time

Shift: Monday - Friday 7:00 am - 4:00 pmThe Compensation range for this role is 19.00 to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance
401(k) retirement plan

Paid Time Off (PTO)#INDHPOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do…