Express Service Advisor

Express Service Advisor

As an Express Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service. creating repair orders and estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Responsibilities

* Oversee flow of work. Ensure that customers receive prompt, courteous, and effective service.

* Create estimates and contact customer to get approvals.

* Provide exceptional service, to assure the customer does not get mishandled

* Ensures that the daily inventory of technicians' time is consistently sold to service customers.

* Distribute work between technicians efficiently

Qualifications

* Organized and friendly personality

* Demonstrated ability to manage others

* Time management skills

* Fantastic communication skills with your customers

* Professional, well-groomed personal appearance.

* Clean driving record

* Willing to submit to a pre-employment background check

What We Offer

* Medical, Dental & Vision

* 401k with Match

* Paid Vacation

* Growth Opportunities

* Paid Training

* Family Owned and Operated

* Long Term Job Security

* Health and Wellness

* Accident & Critical Illness

* HSA/Flexible Spending

* Pet Insurance

* Employee Discounts

* State of the Art Facility

* Busy Shop

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.