Junior Service Advisor

The Ed Napleton Automotive Group is looking for our next Service Advisor at Lexus of Wayzata. This critical role serves as a liaison between customers and technicians, presenting vehicle repair recommendations and ensuring excellent service to keep vehicles in top shape. Our group is affiliated with over 25 brands of new vehicles and more than 50 dealerships across seven states, with over 3,500 employees nationwide.

• Potential pay range of $35,000-$40,000 per year, including incentive-based pay with a guaranteed 40-hour week.
• Family owned and operated – 90+ years in business.
• Medical, Dental, and Vision insurance plus a 401(k).
• Paid vacation and sick time.
• Discounts on products, services, and vehicles.
• Extensive and ongoing training with specialists.

For additional benefit information please visit Nap

• Meet and greet customers in the service drive.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated throughout the process.
• Exhibit a positive attitude and strong work ethic with customers and co‑workers.
• Utilize cutting‑edge Fixed Operations technology.
• Other duties as assigned by management.

• Exceptional customer service skills.
• Tech savvy – able to learn and utilize technology.
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.