Director, Enterprise Healthcare Sales

Regional Sales Director, Healthcare Enterprise (Central Region)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together.

The Regional Sales Director, Healthcare Enterprise leads a team of Healthcare Account Executives across the Central Region, driving revenue growth within large enterprise healthcare accounts. This role combines hands-on sales leadership, strategic execution, and cross-functional collaboration with marketing, product marketing, sales operations, and partner teams. At Genesys, we are advancing empathetic, AI-powered patient and customer experiences, and this role is instrumental in expanding our impact across the healthcare market.

• Lead, coach, and develop a team of 6 to 8 Healthcare Account Executives to achieve and exceed regional revenue goals.
• Maintain close alignment with individual Account Executives through regular one-on-one meetings and ongoing performance coaching.
• Host quarterly regional meetings to reinforce strategy, share best practices, and drive accountability.
• Forecast and report pipeline health, commits, and overall business performance to senior leadership on a weekly basis.
• Partner with Sales Operations to design and deliver accurate reports, dashboards, and insights that support data-driven decision-making.
• Define prospecting expectations and ensure outbound and account-based selling programs are effective and consistently executed.
• Collaborate with Marketing and Product Marketing to drive regional participation in campaigns and influence the development of market-relevant materials.
• Work closely with Business Development leadership to align programs and support pipeline generation across the region.
• Serve as executive sponsor on strategic opportunities, including frequent onsite engagement with customers and prospects.
• Act as a liaison with channel sales leadership to coordinate joint go-to-market efforts and partner-driven opportunities.
• Partner with Industry Expert teams to ensure coordinated go-to-market execution and effective campaign management.
• Support hiring efforts by participating in candidate evaluation and onboarding of new team members.
• Demonstrate a high level of responsiveness and professionalism when engaging with senior executives and key internal stakeholders.

• 10 to 12 years of experience in sales leadership, including prior experience as a Regional Sales Manager or equivalent role.
• Proven success leading enterprise sales teams within the healthcare, high-tech, or SaaS industries.
• Strong passion for healthcare and improving patient experience through technology-driven solutions.
• Demonstrated ability to coach teams through complex, multi-stakeholder enterprise sales cycles.
• Experience managing and developing teams of at least 8 direct reports.
• Highly metrics-oriented approach with a strong understanding of sales process efficiency and effectiveness.
• Hands-on leadership style with regular onsite involvement in strategic enterprise deals.
• Experience working across multiple routes to market, including field sales, inside sales, channel partners, and strategic alliances.
• Experience selling complex enterprise SaaS solutions into large healthcare organizations.
• Proven ability to design and execute account-based marketing and sales strategies.
• Experience engaging senior executive decision-makers within large, complex organizations.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights and performance programs.
• Excellent organizational, communication, and interpersonal skills, with the ability to influence across functions.
• Bachelor's degree…