Senior Analyst, Systems

At Odyssey Transfer and Trust Company, we’re reimagining the infrastructure that powers modern markets. As a tech-forward transfer agent and trust company, we’re not just supporting how companies grow, we’re helping shape what’s possible. Our platforms, processes, and people are modernizing an industry where accuracy, speed, and expertise truly matter.

We help issuers manage and engage their shareholders with confidence, ensuring their most important relationships and transactions run seamlessly. Whether managing dividend payments for a mature corporation or facilitating corporate events, such as annual meetings, we provide tailored solutions that make business simple, fast, and easy for issuers and their shareholders.

With a reputation built on precision, responsiveness, and a deep commitment to client success, Odyssey is trusted by organizations across North America to deliver service that keeps their business moving.

• We Build : “Outside the Box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
• We Get Stuff Done (GSD ):
  We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution;
  We take great ideas and put them into action.
• We Show Up for Each Other :
  We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
• We Do the Right Thing :
  We’re dependable, trustworthy, and proud of our professional standards.

Reporting to the Managing Director, Systems, this role is an ideal opportunity for a seasoned industry professional with the desire to learn and grow. We are looking for someone ideally able to work on-site in our Eagan, MN location.

• Manage systems and processes to ensure data is complete, accurate, and compliant.
• Transtar power user and user support.
• Test new software updates and provide user training.
• Consult with software service provider to resolve system bugs.
• Assist to set up users within systems.
• Process improvement and efficiencies through analysis and innovation.
• Create Excel Macros to support the efficiency of business processes.
• Provide necessary input to regulatory projects, as required.
• Update external website data and forms as requested.
• Assist with conversions of record from other Transfer Agents.

• Ensure the stability and performance of Transtar and other critical systems.
• Perform testing of new software releases before deployment to minimize business disruption.
• Identify opportunities for automation and process enhancements across departments and deliver solutions that streamline workflows and reduce manual effort.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Evaluate and implement new technologies and tools that align with business goals and improve system capabilities.
• Develop and maintain documentation for system architecture, processes, and procedures.
• Work with internal stakeholders across all levels to understand business needs and align system capabilities accordingly.
• Draft clear and comprehensive business requirements for outsourced projects to ensure successful execution.
• Maintain a strong understanding of all business functions and how internal systems them.

• Work collaboratively as a small team, fostering a culture of accountability through well-defined goals, clear expectations, and supportive oversight.
• Effectively manage team projects in collaboration with stakeholders based on prioritization and operational needs as set by management.
• Demonstrate agility and composure in navigating ambiguity, shifting priorities, and complex challenges.
• Ensure adherence to compliance standards and service level agreements across all team functions.
• Cultivate a collaborative, inclusive, and high-trust team environment that encourages engagement, innovation, and open communication.
• Proactively manage organizational risk by maintaining and…