Sales Support Specialist

Compensation: $25–$28 per hour (based on experience)
Schedule: Full-time | Monday–Friday

We are seeking a detail-oriented, Excel-driven professional to support our Director of Sales with reporting, CRM data management (Salesforce), and research initiatives that strengthen our sales performance. This is an internal-facing role focused on data accuracy, report creation, and identifying insights that improve execution. This position does not involve direct customer interaction or commission-based sales. The willingness to learn and understand our business, our customers, and becoming a SME in our CRM (Salesforce) will encourage success in this position.

If you enjoy working in spreadsheets, organizing data, building reports, conducting research, and spotting trends others miss — this role is for you.

• Build and maintain recurring reports using Excel (pivot tables, formulas, lookups) (this will be tested in the interview process)
• Manage data integrity and workflows within Salesforce CRM
• Pull, clean, and organize data into clear, readable formats for leadership
• Create dashboards and spreadsheets that improve visibility and accountability
• Conduct research to identify potential customers and market opportunities
• Identify trends and recommend process improvements
• Support reporting and performance tracking across all sales segments and branches
• Ensure accurate data flow in and between systems

• Enjoys working in Excel and systems daily
• Prefers backend data and systems work over customer interaction
• Is highly detail-oriented and organized
• Likes turning messy data into clean, readable reports
• Can identify patterns and make practical recommendations
• Takes ownership and follows through without constant oversight
• Comfortable with direct exposure to leadership

• Strong Excel skills (pivot tables, formulas, VLOOKUP/XLOOKUP, filtering, basic data analysis) Excel proficiency will be assessed during the interview process.
• 1–3 years experience in reporting, sales, operations, administrative, or data support roles
• Comfortable learning and working in CRM systems (Salesforce experience preferred)
• Strong research and organizational skills
• Clear written and verbal communication
• High level of integrity and accuracy
• Fluent in English, verbally and written (Spanish is a plus)

• Experience using Salesforce or another CRM
• Experience creating dashboards or performance reports
• Background in sales operations, business operations, or data support

• Stable, growing company
• Direct exposure to leadership
• Opportunity to build operational skills
• Clear expectations and measurable impact
• Competitive hourly pay

If you enjoy bringing structure to data, improving systems, and supporting leadership with meaningful insights — we’d love to meet you.