Onsite Account Manager

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint.

This is a temporary role

The purpose of this role is to ensure the range of new and existing client projects are managed effectively and efficiently. To ensure the work is strategically focused, delivered on time and on budget while championing the quality and delivery of all client projects. Provide oversight and day-to-day relationship for development and management of client programs. Tasks include but are not limited to: relationship management, program management, internal and external client communications, overall servicing and coordination.

Experience in pre-press, packaging or other related industry required.

To provide superior service to theretail accounts portfolioincoordinationwith the Account Director:

• Promotion and Developmentofa strong solid business relationship withour clients.
• Focusing on our customer’s businessobjectivesand exceeding their expectations.
• Ensuring a thorough understanding of theestimatingand billing procedures atSGS.
• Assisting in the completion ofweekly invoicing on a consistent basis and monthly financial summaries/forecasts together with the Account Director.
• Continually working to improve internal processes, communications and the working relationship between the assigned account team and all other departments atSGS.
• Monitoring progress, pre-empting any problems and making recommendation sin regard tomodificationsrequiredthrough a solution focussed approach.
• Striving to strengthen and extend the client relationship through the identification of business growth opportunities by demonstration of a full application of the marketing mix, retailtechniquesand legalities.
• Manage the day-to-day execution of theclientprograms
• Conduct research, surveys, datacollectionand reporting as needed to support the client
• Provides business intelligence,trends and opportunities, competitive analysis, ongoing metrics
• Research and propose new development ideas, strategies and processes for greater efficiency including GPN
• Prepare reports and Q ’sforthe client with the SAD and VP Sales, Retail Channel.
• Guide and direct internal team on client program requirements and processes
• Other projects and tasks as assigned
• Other responsibilities as assigned.

An individual who has:

• A confident,ambitious and persuasive manner
• The ability to use own initiative
• Innovative and creative qualities
• Self motivation skills, passion, drive and can be a role model for others.
• Superior organizational skills
• The ability to work towards and meet deadlines within budget
• Great attention to detail

This person will have frequent contact with:

• Client, to effectively and efficiently manage the assigned account.
• Creative Department, Planning, Digital and Experiential to ensure a strong working relationship with the named department.
• Suppliers, tomaintaina good working relationship with third party suppliers.
• Finance, to ensure allSGS’s financial processes and proceduresareadhered to at all times.

Opportunity to develop within the assigned account team and potentially across

SGSthrough a proven track recordof strong account handling skills, continued development of self,together with the desire to take your career to the next level.

This position requires the following knowledge and skills:

• Bachelor’s degree in Business, Marketing orotherrelated field.
• 3+ years of experience in a Sales based capacity.
• Experience in pre-press, packaging or other related industry required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with…