Account Manager
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-02-28
Listing for:
Kwikly Dental Staffing
Full Time
position Listed on 2026-02-28
Job specializations:
-
Business
Client Relationship Manager, Business Development, Business Management -
Sales
Client Relationship Manager, Business Development
Job Description & How to Apply Below
Industry: Healthcare Technology / Dental Staffing
Location: Hybrid | MN
Account Manager About the RoleWe’re looking for a high-performance Account Manager who knows how to build relationships, drive usage, and protect revenue.
This is not a passive “check-in” role.
You will own a portfolio of dental offices and groups, ensure they are successful on our platform, increase adoption, and identify expansion opportunities. You’ll sit at the intersection of service, strategy, and growth.
If you’re someone who thinks in terms of retention, usage, revenue, and long-term partnerships keep reading.
What You’ll Do- Own and manage a portfolio of customer accounts across multiple markets
- Drive platform adoption and consistent usage
- Proactively identify expansion opportunities within existing accounts
- Partner cross-functionally with Sales, Operations, and Support to deliver a seamless experience
- Conduct performance reviews and strategic check-ins with key clients
- Monitor account health and intervene before issues become churn
- Translate customer feedback into internal insights that improve product and service delivery
- Strong retention across your portfolio
- Increased customer engagement and repeat usage
- Expansion within multi-location groups
- Customers who view you as a trusted partner, not a vendor
- Clear visibility into account health and revenue impact
- 3+ years of professional experience in Dental, Customer Success, or B2B roles
- Experience managing multi-location or mid-market accounts preferred
- Comfortable having mid-level conversations
- Analytical enough to understand usage trends and revenue impact
- Assertive but service-oriented you can hold clients accountable while building trust
- Highly organized and self-directed
- Thrives in fast-growth, performance-driven environments Bonus Points
- Healthcare or staffing industry experience
- Experience managing marketplace or platform-based clients
- Background in high-growth SaaS or tech-enabled services
- High-growth company in a massive, underserved market
- Real ownership and autonomy
- Clear impact on revenue and company growth
- Strong leadership team and performance culture
- Competitive compensation + performance upside
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