Director, Pricing Operations

## Director, Pricing Operations Apply locations:
US MN Minneapolis Office time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-000940#
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* Description:

** SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!#
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* Position Summary:

** The Director, Price List Operations is a newly created role within our Revenue Operations organization and will be pivotal in standing up this critical function at SPS Commerce. Reporting directly to the VP of Revenue Operations, this leader will serve as the founding owner of pricing governance at SPS — accountable for how the company prices, packages, discounts, and manages commercial offers end-to-end.

This role combines strategic ownership with hands-on execution, standing up the team, building the operating model, and delivering immediate impact on pricing governance, discount visibility, and promotional program management.
This role sits at the intersection of Product strategy and commercial execution. The Director will serve as the single source of truth for SPS Commerce's pricing architecture — translating product and finance strategy into operational reality across CPQ, CRM, and the broader commercial motion. As SPS undergoes a significant repricing and repackaging of its core fulfillment product, this leader will ensure the execution layer keeps pace with the strategy.
The ideal candidate thrives in ambiguous environments, brings deep pricing or commercial operations experience, and can translate analytical insights into policy and system changes that scale across a high-growth SaaS business. This is a builder's role — the successful candidate will be energized by standing up something new, not inheriting something mature.
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* Key Responsibilities:

** Own Price Lists & Commercial Architecture:
* Serve as the single source of truth for SPS Commerce list prices, SKU lifecycle, currency variants, and regional adjustments across CPQ and CRM systems.
* Design, maintain, and refresh the discount and approval matrix in CPQ — including authority bands by level (AE, Manager, VP) — and manage operational updates when the sales org structure changes.
* Serve as the intake and change management owner for pricing changes originating from Product, Finance, or Sales; establish SLAs, conduct impact analysis, and own rollout communications.

Deliver Pricing Visibility & Analytics:
* Build and run a monthly pricing analytics cadence: own the ELT readout built on the existing Salesforce discount dashboard, layering in give/get capture, outlier detection, and policy-driving commentary.
* Stand up and govern the give/get taxonomy for discount approvals, ensuring 100% of approved deals carry structured rationale codes (term, scope, timing, competitive context).
* Conduct post-hoc exception review and audit of pricing escalations; surface precedent risks before they become unintentional policy.

Govern Promotional Programs:
* Own the full lifecycle of promotional programs — intake, design, system enablement, ROI measurement, and sunset triggers — across all active programs and new launches.
* Push discount authority down through clear policy and enablement, reducing CCO/CRO-level escalations while maintaining governance and ELT visibility.
* Partner with Marketing and Product Marketing on campaign pricing strategy, identifying opportunities to accelerate bookings through targeted promotional levers.

Partner Across the Product–Commercial Seam:
* Partner with Product to translate list price strategy, packaging decisions, and SKU launches into operational execution across CPQ and CRM — eliminating post-launch surprises.
* Collaborate with Finance on margin policy guardrails, Sales Leadership on deal-level authority, and Tech/IT on CPQ platform integrity and integrations.
* Build and maintain strong cross-functional relationships across Product, Finance, Sales, Customer Success, and…