Project Coordinator​/Sales Support​/Order Management

COMPANY OVERVIEW

Atmosphere Commercial Interiors is one of the nation's largest commercial furnishings providers, creating engaging and inspiring spaces that are thoughtfully tailored to our clients' needs and business goals. We serve a diverse range of organizations—from small businesses to Fortune 500 companies—across corporate, healthcare, education, sports, and hospitality environments. Our comprehensive suite of services includes asset and order management, space planning, facility and installation services, and full project management support.

At Atmosphere, we are committed to delivering exceptional service to our clients while continuously investing in a collaborative, supportive, and rewarding work environment for our team members.

Atmosphere is part of Omni Workspace, a national platform that provides strategic leadership, operational resources, and shared expertise to a portfolio of Steelcase and commercial facility services companies. Omni Workspace's family of distinctive brands—including Atmosphere Commercial Interiors, Aurora Procurement Solutions, Emerald Blue, Meso Built, and Turnkey Project Services—each demonstrates market leadership within its specialty while working together to deliver superior products, services, and long-term value to clients.

Being part of the Omni Workspace umbrella allows Atmosphere to combine local market expertise with national scale, enabling us to build enduring partnerships and deliver innovative, high-impact solutions for the organizations we serve.

The Project Coordinator is responsible for supporting the execution and coordination of client orders and projects within a commercial furniture dealership environment. This role ensures accurate and timely order processing, effective project coordination, and high-quality client experience.

The position focuses on order lifecycle management, cross-functional coordination, and issue resolution to support operational efficiency, consistency, and alignment with sales and client service objectives. While this job description accurately represents the current primary duties of the role, functions may be adapted as necessary to meet business need.

• Coordinate the order lifecycle including pricing, specifications, order entry, scheduling, delivery, and installation
• Ensure accuracy, completeness, and timeliness of all order-related deliverables
• Process quotes and orders for standard and non-standard requests
• Review vendor acknowledgments and resolve discrepancies
• Manage order revisions, change requests, and resubmissions
• Support order closeout activities including punch list resolution

• Act as a primary point of contact for client order communication
• Provide timely updates regarding order status, timelines, and issue resolution
• Respond to client requests with accuracy and urgency
• Support high-priority client needs as required

• Coordinate delivery and installation schedules with internal teams and external partners
• Monitor order progress, backlog, and timelines to ensure deadlines are met
• Utilize internal systems to manage orders and reporting
• Ensure adherence to company processes and operational standards

• Investigate and resolve order, shipment, and invoice discrepancies
• Partner with internal teams and vendors to resolve project issues
• Support quality assurance processes to ensure client satisfaction
• Escalate complex issues appropriately

• Collaborate with Sales, Design, Operations, and Accounting teams
• Maintain effective working relationships with vendors and manufacturers
• Participate in project meetings based on scope and complexity

• Communicates/Collaborates Effectively
  :
  Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships internally and externally. Strong team player.
• Strategizes and Problem Solves: Problem solving orientation; critical thinking skills;…