Operations Assistant - Uptown Theater; Minneapolis

Who Are We

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog‑friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”.

We want everyone to feel like they belong.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

Uptown Theater and Venue Nation is seeking an Operations Assistant who will be responsible for ensuring office administrative duties are fulfilled in a timely fashion and all venue items/gear are ordered as needed and inventoried/catalogued. This role may assist department managers with various department specific tasks, ensuring schedules are completed and departments are appropriately staffed for events. In addition, they are responsible for processing and maintaining payroll records in accordance with Live Nation Payroll policies and other duties as assigned by the Operations, Production, and General Managers.

• Coding, Submitting, & Tracking of Invoices/Payments and Receipts
• Coordinating site visits from third‑party vendors (HVAC, Pest Control, Inspections, etc.)
• Administrative tasks such as mail distribution
• Assist as needed with various shipping and tracking
• Oversee the issuing of all venue credentials, business card ordering, invoices, etc.
• Event preparation – printing Day‑of‑Show/Deployment Sheets, Marquee and Upsell prep, printing Marquee posters, etc.
• Ensure record keeping and proper filing of Pre‑Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims.
• Oversee the ordering, fulfillment and delivery of all venue gear.
• Managing ticket requests as needed.
• Monitoring and responding to guest questions via email and phone.
• Overseeing/assisting with group messaging and communications with all staff.
• Other tasks as assigned by the General Manager, Operations Manager, and Production Manager.

• Ensure all departments are adequately staffed for every event (adequately for each individual staffing level).
• Monitor and manage payroll.
• Accurately submit all hours worked for team members into payroll system for timely processing.
• Actively oversee staffing numbers, monitor attendance, and communicate staffing changes to department supervisors.

• 1 year’s plus of administrative experience preferred.
• 2 years’ plus of work experience in a comparable role preferred.
• High School Diploma or equivalent.
• Great attention to detail and ability to work against deadlines.
• Strong strategic thinking and creative problem‑solving skills.
• Self‑starter attitude that can work independently.
• Excellent verbal, written and interpersonal communication skills.
• Knowledge of Microsoft suite (Outlook, Excel, Word) and related programs.
• Acute sense of judgment, tact and diplomacy.
• Position requires sitting, typing, walking and occasionally lifting 25 lbs. plus using proper lifting techniques.