Senior Manager-Water and Energy Services

Water & Energy Services ("WES") | Global Water Technology, Inc. Description Senior Manager, Water & Energy Services ("SM") Executive Narrative

The Senior Manager, Water & Energy Services is a senior client and technical leader responsible for managing complex water and energy programs, strengthening strategic client relationships, and driving sustained growth across a portfolio of mission‑critical accounts. This role sits at the intersection of technical expertise, client leadership, and commercial development within GWT’s Water & Energy Services platform.

The Senior Manager is accountable for ensuring that GWT’s technical solutions deliver measurable operational, financial, and sustainability outcomes for clients. This includes maintaining deep knowledge of client systems, identifying opportunities for program optimization and expansion, and ensuring that service delivery consistently reflects GWT’s standards of excellence.

Beyond technical execution, the Senior Manager plays a critical role in business development and account growth. They actively identify emerging client needs and new commercial opportunities, working in close partnership with WES Business Development leaders and Corporate Sales & Marketing teams to translate technical insight into differentiated solutions and strategic proposals.

The Senior Manager serves as a technical and consultative partner in the pursuit of new client relationships and the expansion of existing accounts. Depending on portfolio structure and organizational needs, the Senior Manager may provide formal or informal leadership and mentorship to Analysts, Engineers, and other technical professionals supporting assigned accounts. In all cases, the role influences technical standards, shares expertise, and supports the development of team members contributing to client programs, helping to elevate service quality and technical excellence across the portfolio.

In essence, the Senior Manager ensures that GWT’s Water & Energy Services offering is delivered with depth, consistency, and strategic value while actively contributing to both client success and the growth of the business.

• Own strategic relationships within a portfolio of complex commercial and industrial clients.
• Serve as the primary technical and advisory leader for key accounts, ensuring high levels of client satisfaction and retention.
• Conduct regular business reviews, technical assessments, and program evaluations to demonstrate value and identify improvement opportunities.
• Anticipate client needs and proactively recommend program enhancements, system upgrades, and efficiency initiatives.

• Design, implement, and optimize water and energy treatment programs across systems including boilers, cooling towers, closed-loop systems, potable water, wastewater, and pre-treatment processes.
• Perform and oversee technical audits, water testing, and system diagnostics to ensure program performance and compliance with applicable standards.
• Diagnose and resolve program deviations through technical troubleshooting, equipment evaluation, and chemical program optimization.
• Develop and deliver high-quality technical documentation, reports, and proposals that translate complex data into actionable insight for clients.

• Independently identify, pursue, and close new client opportunities and expansion opportunities within existing accounts and adjacent markets, including multi-site opportunities.
• Develop and execute account and territory-level growth plans aligned with WES and regional strategic priorities.
• Partner closely with WES Business Development leaders and managers to support pipeline development, technical discovery, solution design, and proposal strategy.
• Collaborate with Corporate Sales and Marketing functions to leverage campaigns, industry positioning, and brand initiatives to generate qualified opportunities.
• Partner or lead in technical discovery, site assessments, and solution design for prospective clients, translating operational needs into differentiated GWT value propositions.
• Support…