Account Executive

Account Executive

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Executive at Horton, a Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

What You Do

• Establish and retain strong relationships with assigned clients and assume the primary responsibility for client service needs and retention.
• Assist Producers with deliverables for prospects, including but not limited to: plan design strategy, financial analysis, funding arrangement review, setting 3-5 year goals. Participate in finalist presentations for prospects.
• Provide plan design and financial solutions for our clients to meet their employee attraction and retention needs and budget constraints by analyzing their financial status and assisting to mitigate identified risks. This may include discussions about plan costs being fully funded, partially funded or self-funded plans with input from external partners and internal team members as needed; providing consultation on compliance requirements;
  
  analysis of their risk including forecasting, trending, claims experience and other applicable data analytics; and always communicated the Horton value proposition.
• Prepare, deliver, and execute service plans and oversee team completion of assigned tasks.
• Deliver to the clients our annual stewardship reports, mid-year/pre-renewal presentation, and monthly and/or quarterly experience reports (as applicable).
• Coordinate with team manager, all service team needs to ensure items are complete and tasks are performed with quality and within required deliverable dates.
• Coordinate internal and external resources including producer involvement, legal assistance, technology, claims, and wellness.
• Attend client meetings with carrier representatives as applicable or as needed.
• Accompany producer on and independently conduct periodic coverage reviews with clients.
• Develop strategy and special handling instructions with carrier, vendor or TPA regarding claims and wellness services based on client needs and expectations.
• Initiate and ensure execution of the marketing process including contribution to the marketing strategy, fielding underwriting questions, negotiating rates and coverages and presenting findings to client.
• Participate in the analysis and comparison of rates/alternatives leading to the selection of those best meeting the needs of prospects and clients.
• Design and oversee the preparation of presentations to clients to ensure the final product is impressive, polished and comprehensive in scope, representing all that is exceptional at Horton.
• Responsible for understanding, strategically communicating to and educating the clients on ACA Reporting, COBRA, DOL Audits, ERISA, FMLA, and HIPAA and other compliance issues as needed or required.
• Meet or exceed all goals, especially those related to customized service plans, client satisfaction, book growth and retention.
• Follow HBS procedures within Applied Epic.
• Perform other duties as requested, including exercising discretion and judgment in prioritizing workload.

Your Education and Experience

• Life and Health license required and maintained with continuing education and all or some parts of one or more professional designations
• Ability to provide strong leadership, mentoring and training to other members of team
• At least five years of direct related experience
• Strong speaking and presentation skills
• Flexibility and creativity for developing innovative and customized business solutions
• Must be willing to travel as required
• Ability to sell and/or influence decision…