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Lead CX/UX Research Consultant, AI-Enabled
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Responsibilities
- Provide strategic-level research leadership for AI-enabled products within Financial & Corporate Compliance (FCC).
- Ensure customer and user experience insights inform product strategy, design, and delivery.
- Work in partnership with Product, Engineering, Data Science, and Design teams to deliver AI-driven solutions.
- Collaborate with Leaders in Product Management, UX Design, and Engineering to define user experience research strategy.
- Lead planning and execution of user research initiatives.
- Ensure Product teams gain a deep understanding of user needs, behaviors, and motivations.
- At least 10 years of relevant research experience.
- Significant experience working with senior clients, stakeholders, and developers.
- Experience in affecting large culture change that drives business performance.
- Exceptional communication and presentation skills.
- Experience working in a Lean/Agile development environment.
- Excellent time and project management skills.
- Some experience in Finance and compliance domain knowledge.
- Some experience working with organizational change management.
Bachelor's degree or University degree;
Master's degree a plus.
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