Senior AI-UX Research Leader Financial Compliance

• Provide strategic level research leadership for AI-enabled products within Financial & Corporate Compliance (FCC)

• Ensure customer and user experience insights inform product strategy, design, and delivery

• Work in partnership with Product, Engineering, Data Science, and Design to deliver AI-driven solutions

• Collaborate with Leaders in Product Management, UX Design, and Engineering to define user experience research strategy

• Lead planning and execution of user research initiatives

• Ensure Product teams gain a deep understanding of user needs, behaviors, and motivations

Requirements

• At least 10 years of relevant research experience
• Significant experience working with senior clients, stakeholders, and developers
• Experience in affecting large culture change that drives business performance
• Exceptional communication and presentation skills
• Experience working in a Lean/Agile development environment
• Excellent time and project management skills
• Some experience in Finance and Compliance domain knowledge
• Some experience working with organizational change management
• Bachelor's degree/University degree, Master's degree a plus

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Hard Skills

• User Experience Research
• Strategic Research Leadership
• Data Analysis
• Product Strategy Development
• Organizational Change Management

Soft Skills

• Exceptional Communication
• Presentation Skills
• Collaboration
• Stakeholder Engagement
• Time Management