Administrative Support Clerk

Account Associate

* Location:

* Minneapolis, MN (Hybrid after training)

* Pay:* $20.00 - $22.00 per hour

* Position Type:
* Contract-to-Hire

* Schedule:

* Monday-Friday, First Shift

About the Opportunity A growing financial services organization is seeking an Account Associate to support client relationships, account administration, reporting, and operational processes. This is an excellent opportunity for candidates with financial services, administrative, or professional customer service experience who are looking to grow their careers in a collaborative and stable environment.

The ideal candidate will be highly detail-oriented, customer-focused, and comfortable working with data, reports, and client communications.

• Serve as a primary point of contact for clients and internal business partners.
• Support client accounts by handling account setup, maintenance, and ongoing administration.
• Communicate with clients via phone and email to answer questions and resolve issues.
• Generate, analyze, and distribute reports using Microsoft Excel.
• Review documentation and records to ensure accuracy, completeness, and compliance.
• Research and resolve account-related inquiries and discrepancies.
• Prepare certifications, correspondence, and other business documents.
• Collaborate with internal teams and external partners to support client needs.
• Assist with department projects and process improvement initiatives.

• 2+ years of experience in financial services, banking, professional customer service, or account support.
• Bachelor's degree may be considered in lieu of experience.
• Minimum 6 months of experience using Microsoft Office, including Excel.
• Experience working with Excel functions such as:
  • VLOOKUPs
  • Pivot Tables
  • Data analysis and reporting
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience in the mortgage industry.
• Experience reviewing mortgage or financial documentation.
• Previous account management or client support experience.

• Initial training fully onsite.
• Opportunity to transition to a hybrid schedule based on performance and reliability.
• Professional office environment with a business casual dress code.
• Supportive team culture with mentorship and growth opportunities.
• Standard office workstation and cubicle setting.

Eligible employees may have access to:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Life insurance
• Short-term and long-term disability coverage
• Health Savings Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Paid time off and leave programs
• Critical illness and accident coverage

• Contract-to-hire opportunity with long-term career potential
• Hybrid work flexibility after training
• Strong career growth and advancement opportunities
• Collaborative and supportive team environment
• Exposure to financial services and client relationship management
• Competitive pay and comprehensive benefits package

This is a Contract to Hire position based out of Minneapolis, MN.

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Minneapolis,MN.

This position is anticipated to close on Aug 7, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal…