Operations Strategy and Transformation - Senior Manager
Listed on 2026-08-01
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Business
Change Management, Corporate Strategy, Business Analyst -
Management
Change Management, Corporate Strategy, Project & Program Management, Business Analyst
What is the opportunity?
This Senior Manager role in US Wealth Management Operations leads transformational organisational changes and develops strategic initiatives to enhance operational excellence and competitive positioning. The incumbent serves as a strategic advisor to the Transformation Head, supporting enterprise-wide transformation programs, designing future-state operational models, and developing strategic roadmaps aligned with RBC's business objectives. The role requires visionary leadership, sophisticated change management expertise, and advanced strategic planning skills to orchestrate large-scale organisational transitions while building organisational resilience.
The successful candidate will lead cross-functional initiatives, develop operational strategy informed by analytics, mentor operations leaders, and drive cultural transformation by reimagining processes and fostering an innovation-driven culture.
This Senior Manager role in US Wealth Management Operations leads transformational organisational changes and develops strategic initiatives to enhance operational excellence and competitive positioning. The incumbent serves as a strategic advisor to the Transformation Head, supporting enterprise-wide transformation programs, designing future-state operational models, and developing strategic roadmaps aligned with RBC’s business objectives. The role requires visionary leadership, sophisticated change management expertise, and advanced strategic planning skills to orchestrate large-scale organisational transitions while building organisational resilience.
The successful candidate will lead cross-functional initiatives, develop operational strategy informed by analytics, mentor operations leaders, and drive cultural transformation by reimagining processes and fostering an innovation-driven culture.
- Assist Executive leadership in the Development & Execution of Transformation Strategy:
Create comprehensive transformation roadmaps and strategic plans aligned with RBC's business objectives and operational vision - Lead Organizational Change Initiatives:
Spearhead large-scale change programs, managing transitions, stakeholder adoption, and organisational culture transformation - Design Future-State Operating Models:
Architect innovative operational models that enhance efficiency, service delivery, and competitive positioning - Establish Change Governance & Frameworks:
Create governance structures, change management protocols, and organisational frameworks to support transformation - Manage Strategic Stakeholder Alignment:
Facilitate executive-level collaboration, build consensus across business units, and ensure alignment throughout transformation journeys - Develop Strategic Insights & Analytics:
Leverage advanced data analytics and market intelligence to inform strategic planning and transformation decisions - Coach & Mentor Operations Leadership:
Develop operations leaders, build change-ready teams, and cultivate organisational capability for sustained transformation. Articulate compelling change stories, communicate strategic direction, and inspire organisational commitment to transformation - Represent Operations at Executive Level: Serve as a thought leader and strategic advisor, contributing operational expertise to enterprise-wide strategic initiatives, sharing key performance indicators, track progress, and measure impact on operational and business outcomes.
Must-have
- 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 5+ years of securities, banking, technology, communications and/or job specific industry experience
- 2+ years demonstrated strategic thinking and long-term planning capabilities with enterprise-wide perspective and systems thinking. Ability to articulate compelling organisational vision and transformation value
- Business acumen and understanding of competitive landscape Executive presence and credibility with C-suite stakeholders
- Strong interpersonal and relationship management skills. Expertise in large-scale organisational change methodologies and…
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