Benefits Consultant

Benefits Consultant

We are looking for an experienced Benefits Consultant to support a complex benefits environment within an education organization. This long-term contract position will combine day-to-day ICHRA benefit's administration with process evaluation, helping the organization strengthen benefit operations, improve accuracy, and establish a more sustainable model for ongoing support. The role requires a hands-on, detail-oriented individual who can manage detailed administrative work while also advising on workflow design, ownership alignment, and the broader impact of benefits activity on payroll and related functions.

Responsibilities:

• Oversee daily benefits administration activities and ensure benefit updates are processed accurately and on time.
• Review existing benefits workflows, document current practices, and identify operational gaps that affect efficiency, accuracy, or accountability.
• Recommend practical improvements to benefit administration processes to create a more scalable and reliable operating model.
• Partner with HR and Finance stakeholders to define clear responsibility lines for benefits-related tasks and ongoing oversight.
• Analyze how benefit elections, changes, and deductions influence payroll outcomes and help resolve related issues.
• Perform detailed invoice review and reconciliation for benefit plans, investigating discrepancies and supporting timely resolution.
• Provide focused support during open enrollment periods, including administration, documentation, and coordination of high volumes of plan changes.
• Track the billing implications of benefit elections and status changes, especially during peak activity periods in January and February.
• Create clear process documentation and workflow guides to support consistency, knowledge transfer, and long-term sustainability.
• Use platforms such as Paylocity Payroll, ICHRA, Paychex, and Benefit Bay to support administration, reporting, and reconciliation activities.