Operations Lead, Strategic Growth Initiatives

Operations Lead, Strategic Growth Initiatives

Department: Strategy

Employment Type: Permanent
- Full Time

Location: Remote USA
- In Tandem

Compensation: $150,000 - $170,000 / year

At In Tandem, we build technology that helps families manage everyday routines and navigate life’s biggest transitions. Through our four brands—Our Family Wizard , Cozi, Family Wall, and Custody Navigator—we help families stay organized, communicate well, and foster healthy childhoods.

We believe technology should strengthen relationships and make daily coordination less complicated. Everything we create is designed to lighten the mental load, reduce conflict, and support families through big and small moments.

If you want your work to make a real difference in the daily lives of parents and kids, In Tandem is the place where your impact will truly matter.

As an Operations Lead, Strategic Growth Initiatives, you will be a strategic operator who brings structure to ambiguity, aligns cross-functional teams, and moves high-priority growth initiatives from idea to execution. Reporting to the VP of Operations, you will work across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership to strengthen how In Tandem executes. You will move fluidly between strategy and hands-on implementation, using AI as a practical tool to increase speed, quality, and operating leverage.

• Run a tight executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and the metrics and narratives that anchor decision-making.
• Turn company goals into clear operating frameworks such as OKRs and KPIs, surface risks early, and drive follow-through on decisions and commitments.
• Evaluate and execute partnership and business development opportunities through market mapping, research, opportunity sizing, diligence, outreach preparation, testing, and execution planning.
• Lead high-priority, cross-functional special projects that matter to company growth, from strategic analyses and process redesigns to product launches, commercial experiments, and new-market opportunities.
• Use AI tools daily to accelerate research, synthesis, planning, documentation, communication, and workflow design; build lightweight AI-enabled workflows, prompts, templates, and internal tools that help teams move faster.
• Create repeatable playbooks, dashboards, launch plans, operating metrics, and other systems that improve clarity, accountability, speed, and measurement as the company grows.

• A high-ownership operator who is energized by ambiguity and can create structure without waiting for perfectly defined responsibilities.
• A structured, analytical problem-solver with strong business judgment who can move from sizing an opportunity to making sure the right follow-ups actually happen.
• A trusted cross-functional partner who builds credibility across Product, GTM, Operations, Finance, Legal, Partnerships, and leadership.
• Action-oriented and comfortable getting into the details; you care as much about implementation and outcomes as you do about the quality of the strategy.
• Curious and pragmatic about AI, with a habit of actively using new tools to improve your own work and the way teams operate.

• 4+ years of experience across strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment.
• Ideally, a mix of strategy training and meaningful operating experience inside a company—for example, consulting or investing followed by 1–2 years in an operations, growth, product, partnerships, or business role.
• Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business.
• Proven ability to lead cross-functional initiatives in fast-moving environments while managing multiple work streams, stakeholders, and deadlines.
• Experience supporting product launches, GTM initiatives, strategic partnerships, commercial experiments, or growth projects.
• High comfort with AI tools and genuine curiosity about how AI can…